Commercial Lines Associate Account Manager for Acrisure, serving clients in the Construction industry. Responsible for account management, policy servicing, and claims support.
Responsibilities
Perform daily service on assigned tasks by Producers and/or Account Executives with the agency’s written procedures
Service accounts, including account transactions such as quote and issue policies, ID cards, proposal endorsements, certificates, claims, renewals, follow-up, and correspondence
Respond to client inquiries, incoming mail, and company request needs on a timely basis
Supports and informs coverage plans as necessary
Insurance marketing and sales
Collect renewal data on assigned accounts
Claims support
Review new/renewal policies and endorsements to ensure items were received as ordered
Maintain accuracy of client data in agency management system (Applied Systems / EPIC)
Document all activities in agency management system (Applied Systems / EPIC)
Understand and utilize upload, download and interface technology
Assist other agency departments in securing and/or providing information necessary to issue appropriate polices in their department for which we have a mutual client
Keeping Producers informed of all important activities on their accounts including being sensitive to potential problems and informing management
Keep current with industry trends including participation in educational seminars and classes for improvement of insurance/sales skills and license compliance
Maintain knowledge of current underwriting requirements of contracted insurance carriers
Maintain knowledge of policy provisions and any changes in these provisions
Complete other functions and assignments as assigned including back-up duties
Requirements
High School diploma required
Associate Degree or higher preferred
Active Property & Casualty License
Strong organizational skills - ability to prioritize and be proactive
Computer skills, specifically Microsoft Word, Outlook and Excel
Excellent verbal and written communication skills
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages
Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form.
Applied Systems / EPIC experience a plus
Benefits
Comprehensive medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity and paternity leave (including for adoptive parents)
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