Account Manager providing support to sales producers in developing new business opportunities and managing client renewals in commercial insurance. Engaging in marketing, proposals, and coverage negotiations.
Responsibilities
Provides support to sales producers in developing new business opportunities for existing clients and prospects; analyzing client needs, coverage forms and quotations
Initiates renewal process for existing clients and discusses and creates renewal strategy with sales producers, processes renewals in coordination with sales producers according to agency procedures
Conducts marketing, negotiates rates, reviews quotes and coverages for competitiveness and accuracy
Reviews and summarizes marketing results and prepares proposals
Finalizes proposals and presentations in coordination with producers
Binds insurance coverage and prepares binders and or delegates certificates issuance
Reviews policies for accuracy and reviews contracts.
Prepares summaries and/or schedules of coverage for clients
Schedules appointments with clients as requested by sales producers
Identifies exposure to loss and recommends appropriate coverages in coordination with sales producers
Occasionally accompanies sales producers on prospect and client meetings as requested by sales producers
Completes applications in coordination with sales producers; submits applications to eligible and appropriate carriers; follows up to ensure timely receipt of quotations and policies
Orders and issues binders, certificates, policies, endorsements and other related items; verifies their accuracy; forwards them to client with appropriate correspondence
Prepares summaries of insurance, schedules and proposals for clients and prospects when needed
Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier. Verifies policy and policy change information, facilitating corrections when necessary
Determine reasons for requests for cancellations; acts to save accounts; notifies sales producer.
Requirements
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Outlook)
Applied Epic Agency Management experience preferred but not required.
High School Diploma or the recognized equivalent is required
Minimum 3+ years’ experience in the Commercial insurance industry or similar role, required
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