Customer Service Associate managing inbound and outbound calls related to mortgage servicing. Assisting borrowers with inquiries about loan balances, payment history, and ACH payments.
IB
INTRUST Bank
Currently Hiring
About the company
Since 1876, INTRUST Bank has grown to become a leading financial services provider in the Midwest, with assets of more than $7 billion, a wide range of wealth services and 40 banking centers across Kansas, Oklahoma, and Arkansas.
Our long-standing commitment to exceptional service, quality products and cutting-edge technology underscores our pledge to be the best resource for personal and business financial services in our communities.
At INTRUST Bank, relationships are at the core of all we do, which is why we focus on fostering positive relationships not just with our customers, but also with each other.
INTRUST Bank recognizes and celebrates employees for their individual character, value and potential, with a focus on developing the unique talents each team member brings to the table.
It’s something we’ve learned firsthand over the decades: Focus on people, and the rest will fall into place to create an environment built on respect, understanding and — most of all — trust.
Member FDIC | Equal Housing Lender
Open jobs
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4 jobs found
Customer Service Associate managing incoming and outgoing calls related to mortgage inquiries for University Bank. Providing customer support and confirming borrower information effectively and efficiently.
Loan Counselor responsible for collecting delinquent loan payments at University Bank. Contacting borrowers and working with internal staff to maximize collection potential.
Customer Service Associate handling inquiries about loan servicing at University Bank. Managing inbound/outbound calls and assisting borrowers with various account inquiries.