Hybrid Social Media Project Manager

at Acorn Strategy

• Job title: Social Media Project Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Jakarta, Indonesia

About the role

• Social Media Project Manager overseeing social media delivery for up to four accounts in a hybrid role based in Jakarta, Indonesia. Collaborating with management and teams to maintain quality and respond to client needs.

Responsibilities

• Manage the day-to-day delivery of social media activity across up to four accounts.
• Work closely with the Marketing & Strategy Manager, with a dotted-line reporting relationship to the Account Manager for each assigned account.
• Oversee account administration, ensuring platform access, documentation, and processes are maintained accurately and efficiently.
• Complete reporting and publishing schedules, supporting the end-to-end workflow from briefing through to live posting.
• Provide overall project management support across accounts, acting as the central point of coordination between the creative team and account management.
• Maintain high standards of quality control across all content, ensuring accuracy, consistency, and alignment with brand guidelines.
• Support community management activities, including FAQs, posting, and liaising closely with the Arabic copywriter to ensure culturally relevant and accurate content.
• Respond promptly and professionally to urgent client requests, ensuring quick turnaround and clear communication across stakeholders.
• Monitor social media and industry trends, proactively sharing relevant updates and insights with Account Managers and the design team on a regular basis.

Requirements

• Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.
• 3–5 years’ experience in social media project coordination, project management, or account management (agency experience preferred).
• Proven ability to manage multiple accounts and priorities, delivering work to deadline with strong attention to detail.
• Strong understanding of social media platforms, publishing workflows, and community management best practices.
• Confident stakeholder management and communication skills, including handling urgent client requests.
• Bilingual Arabic and English (written and spoken) is essential.
• Proactive, organised, and calm under pressure, with a collaborative approach to teamwork.

Benefits

• Be part of a global, growing organisation with exposure across multiple markets.
• Work in a collaborative, multicultural environment.
• Opportunity for career growth as the organisation expands.