Director of Helpline Partnerships shaping CAF’s programmatic partnerships and providing leadership for external facing programmatic infrastructure. Responsible for managing relationships with clinical partners, vendors, and research partners.
About the role
- Senior Account Manager driving account growth and customer value for employee recognition software company Achievers. Partnering with Customer Success Managers on strategic account management and sales processes.
Responsibilities
- Manage complex, concurrent sales cycles from start to finish with a track record of successful revenue attainment
- Partner with Customer Success Managers to identify and develop strategic account plans that map out expansion and other upsell opportunities
- Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives
- Position yourself as a strategic partner to key stakeholders and manage key accounts with the Customer Success Manager
- Identify and mitigate churn risk and partner with the CSM to support the customer
- Create and present pricing presentations for renewals, upsells and cross sells
- Manage deal negotiations with the customer and coordinate internal approvals
Requirements
- Have 8+ years experience in business application sales, preferably within an enterprise SaaS environment
- Have a consistent track record of exceeding your quota and revenue goals
- Experience using tools like Sales Navigator, Discover Org, Outreach, Salesforce, Chorus.ai and others
- Are a hunter with a passion for finding new opportunities
- Have excellent verbal and written communication skills
- Can partner with others in a selling environment
- Have demonstrated experience and comfort selling to the C-suite and procurement
- Can build long standing relationships across the business to nurture complex sales cycles
- Are a self-starter who thrives in an ever-changing environment
- Have a bachelor's degree
Benefits
- Competitive Pay
- Parental Leave Top-up
- Health Benefits and Life Insurance Coverage Upon Your First Day
- RRSP Matching
- Flexible Vacation
- Employee and Family Assistance Program
- Full access to the LinkedIn Learning Library
- Internal Mentorship Program
- Employee-Led Employee Resource Groups
- A beautiful office space located in Liberty Village, Toronto
- Participation in our Points-based Employee Recognition Program
- Opportunities for professional development and career growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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