Hybrid Case Management Manager

Posted 2 months ago

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About the role

  • Manager of Case Management leading a team at Accord to deliver person-centered case management services. Focused on leadership, compliance, and community collaboration.

Responsibilities

  • Listen-Learn-Lead: Model the mission and values of Accord, helping people to live their greatest lives.
  • Implement Leadership, Management, and Accountability (LMA) practices to set a clear path for leaders, managers, and teams to achieve shared goals.
  • Effectively execute and achieve productivity strategies, goals, and improvements.
  • Implement and maintain strategies and efforts to retain employees.
  • Manage relationships with business partner, ensuring professional conduct and alignment with shared goals.
  • As a subject matter expert (SME) in case management, ensure that services are delivered in a specialized, high-quality manner.
  • Apply the Entrepreneurial Operating System (EOS) and tools to align training initiatives with business objectives.
  • Manage a high performing team poised for growth; supervise approximately 15 employees.
  • Meet regularly with supervisees to ensure timely feedback, answer questions, and address trends or issues.
  • Ensure compliance with all contractual requirements, licensure regulations, and Agency policies.
  • Collaborate with the Continuous Improvement team to ensure excellence and quality services.

Requirements

  • BA/BS in Social Work, Psychology, Sociology, or a related field.
  • If you hold a Social Work degree, we expect you to be licensed by the Minnesota Board of Social Work, as required.
  • Master’s degree preferred.
  • Three (3) years of supervisory-level experience in a direct support services program and within the prospective or a closely related program required.
  • Must be highly organized and have essential computer skills.
  • Knowledge of various human service practices is necessary.

Benefits

  • Competitive wage ($60,000-$67,000) and benefit package with PTO
  • 9 paid holidays
  • health, dental, vision, and life insurance
  • NO COST short & long-term disability insurance
  • retirement savings plan options
  • employee wellness program
  • tuition assistance program
  • career advancement
  • mileage reimbursement for providing direct services
  • a positive, friendly work environment and much more.

Job title

Case Management Manager

Job type

Experience level

Mid levelSenior

Salary

$60,000 - $67,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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