Hybrid Case Management Manager

at Accord

• Job title: Case Management Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $60,000 - $67,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Saint Paul, United States

About the role

• Manager of Case Management leading a team at Accord to deliver person-centered case management services. Focused on leadership, compliance, and community collaboration.

Responsibilities

• Listen-Learn-Lead: Model the mission and values of Accord, helping people to live their greatest lives.
• Implement Leadership, Management, and Accountability (LMA) practices to set a clear path for leaders, managers, and teams to achieve shared goals.
• Effectively execute and achieve productivity strategies, goals, and improvements.
• Implement and maintain strategies and efforts to retain employees.
• Manage relationships with business partner, ensuring professional conduct and alignment with shared goals.
• As a subject matter expert (SME) in case management, ensure that services are delivered in a specialized, high-quality manner.
• Apply the Entrepreneurial Operating System (EOS) and tools to align training initiatives with business objectives.
• Manage a high performing team poised for growth; supervise approximately 15 employees.
• Meet regularly with supervisees to ensure timely feedback, answer questions, and address trends or issues.
• Ensure compliance with all contractual requirements, licensure regulations, and Agency policies.
• Collaborate with the Continuous Improvement team to ensure excellence and quality services.

Requirements

• BA/BS in Social Work, Psychology, Sociology, or a related field.
• If you hold a Social Work degree, we expect you to be licensed by the Minnesota Board of Social Work, as required.
• Master’s degree preferred.
• Three (3) years of supervisory-level experience in a direct support services program and within the prospective or a closely related program required.
• Must be highly organized and have essential computer skills.
• Knowledge of various human service practices is necessary.

Benefits

• Competitive wage ($60,000-$67,000) and benefit package with PTO
• 9 paid holidays
• health, dental, vision, and life insurance
• NO COST short & long-term disability insurance
• retirement savings plan options
• employee wellness program
• tuition assistance program
• career advancement
• mileage reimbursement for providing direct services
• a positive, friendly work environment and much more.