Business Support Specialist working in administration under the Retail & Hospitality Operations Manager. Ensuring client KPIs and SLAs are met while maintaining effective processes.
About the role
- Family Support Specialist providing in-home support and supervision for families in need. Working with children and parents to promote family reunification and safety through connection and coaching.
Responsibilities
- Support Family Goals: Work closely with families and the Department of Health and Human Services to help them reach goals set by their caseworker.
- Visit Facilitation & Transport: Facilitate visitations between children and their families, providing safe and reliable transportation to and from visits.
- Documentation: Maintain accurate and unbiased reports of each visit.
- Resource Assistance: Help families find and apply for resources that support their path to reunification and well-being.
- This role will be working with families to provide direction, coaching, and motivation to achieve the goals set by DHHS, and the court.
- The focus for Family Support Specialists is supervising the protection and safety of the child and adult participants.
- Maintain consistent and open communication with the DHHS, and your manager about your work with the families.
- Build great rapport with the families we serve.
- Ensuring that professional working relationships are created with families within your scope of duties and training.
- Submit written incident reports within 24 hours and submit service documentation and mileage for all cases within 36 hours of providing the service with families.
- Transport children and families to and from visitations.
Requirements
- Reliable Transportation to safely transport children and meet families.
- Valid insurance and driver's license required.
- Clear Communication and strong documentation skills.
- Positive Rapport with families to build trust and provide meaningful support.
- Preferred Bachelor’s degree in a Human Services field, But NOT Required !(Social Work, Psychology, Human Services, Counseling, etc).
- Prior experience working with kids, crisis intervention and conflict resolution, and knowledge of child development and the child welfare system.
- Candidates must be at least 21 years old.
- Clear criminal history and a driving record with no more than three points assessed.
- Strong written communication skills for accurate and unbiased documentation, as well as excellent verbal communication skills via phone and email.
Benefits
- Mileage Reimbursement: 55 cents per mile
- Drive Time: $18 an hour
- Regular weekend availability required
- Evenings (2-8pm) shift included
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Business Support Specialist managing administration tasks for Edinburgh while based in Kuala Lumpur. Accountable for KPIs, client queries, and business support efforts in the region.
Business Support Specialist for LRQA's Fisheries Team overseeing certification schemes and subcontractor management. Supporting quality assurance processes and documentation compliance.
Customer Service Administrator handling inbound and outbound calls and email transactions at Canon. Resolving customer service inquiries related to various products and maintaining service standards.
Customer Support Representative assisting Florida customers with inquiries and problem resolution. Handling inbound calls about billing and customer service and providing support in public relations.
Customer Service Logistics Employee overseeing transportation for KH Chemicals. Responsible for logistics planning and customer communication in an international environment.
Customer Support Advisor handling customer inquiries across channels and guiding them through the eCommerce platform. A key role in customer relationship management at TVH, based in Estonia.
Join West as a Customer experience associate to improve patient lives with a commitment to lifelong learning and development. Embrace an inclusive culture with recognition and rewards for employee dedication.
Customer Care Representative at Connect Hearing managing client accounts and providing exceptional customer service in a fast - paced retail clinic environment. Collaborating with Hearing Care Professionals and clients in Scarborough, Ontario.
Customer Care Representative delivering customer service in a fast - paced retail clinic. Scheduling appointments and managing client accounts at Connect Hearing's Vaughan location.