Aesthetics Customer Care Representative focused on answering customer calls and managing Salesforce cases. Responsible for order processing, customer support, and collaboration with team members to resolve inquiries.
About the role
- Family Support Specialist providing in-home support and supervision for families in need. Working with children and parents to promote family reunification and safety through connection and coaching.
Responsibilities
- Support Family Goals: Work closely with families and the Department of Health and Human Services to help them reach goals set by their caseworker.
- Visit Facilitation & Transport: Facilitate visitations between children and their families, providing safe and reliable transportation to and from visits.
- Documentation: Maintain accurate and unbiased reports of each visit.
- Resource Assistance: Help families find and apply for resources that support their path to reunification and well-being.
- This role will be working with families to provide direction, coaching, and motivation to achieve the goals set by DHHS, and the court.
- The focus for Family Support Specialists is supervising the protection and safety of the child and adult participants.
- Maintain consistent and open communication with the DHHS, and your manager about your work with the families.
- Build great rapport with the families we serve.
- Ensuring that professional working relationships are created with families within your scope of duties and training.
- Submit written incident reports within 24 hours and submit service documentation and mileage for all cases within 36 hours of providing the service with families.
- Transport children and families to and from visitations.
Requirements
- Reliable Transportation to safely transport children and meet families.
- Valid insurance and driver's license required.
- Clear Communication and strong documentation skills.
- Positive Rapport with families to build trust and provide meaningful support.
- Preferred Bachelor’s degree in a Human Services field, But NOT Required !(Social Work, Psychology, Human Services, Counseling, etc).
- Prior experience working with kids, crisis intervention and conflict resolution, and knowledge of child development and the child welfare system.
- Candidates must be at least 21 years old.
- Clear criminal history and a driving record with no more than three points assessed.
- Strong written communication skills for accurate and unbiased documentation, as well as excellent verbal communication skills via phone and email.
Benefits
- Mileage Reimbursement: 55 cents per mile
- Drive Time: $18 an hour
- Regular weekend availability required
- Evenings (2-8pm) shift included
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Service Representative at RMB Products resolving customer issues and generating orders. Ensuring compliance with guidelines and providing expertise for complex customer inquiries.
Customer Service Representative role supporting veterinary clinics at Gateway Services. Ensuring exceptional service and building relationships with clinic staff and pet parents in the community.
Customer Service Representative at Gateway Services, a leading pet aftercare provider. Handling client relations and ensuring exceptional service to veterinary clinics.
Inbound Customer Service Agent at All Star Auto Parts handling sales and support calls. Responsible for providing great customer service and managing incoming inquiries from clients.
Chargé de relation client responsible for managing customer relations and satisfaction at Sonepar. Engaging with clients through various communication channels and ensuring optimal customer service.
Customer Service Specialist providing 24/7 support for GPS technology company. Handling customer inquiries and ensuring clarity and empathy under pressure in both French and English.
Leading Customer Service and Logistics ensuring operational efficiency for KWS Austria. Involves team management, supply chain optimization, and customer support.
Leading logistics and customer service operations at KWS Austria, optimizing supply chains and driving service efficiency.
Logistics Assistant supporting customer service with quotations for international and domestic freight. Involved in administrative support and process management.