Head of Sales managing sales operations in DACH region for high - security IT products. Driving growth and leading a team while establishing strategic business relationships.
About the role
- Retail Sales Leader driving sales and service goals within the Captive Agent channel for AAA. Overseeing operations and developing strategies to maximize agency performance and customer satisfaction.
Responsibilities
- Drive the achievement of sales, revenue and service goals across all ACG product lines within the Captive Agent channel in the assigned geography
- Responsible for annual performance and successful operations of assigned captive channel locations to include the attainment of agency, product, membership, operational and customer satisfaction objectives
- Develop and implement annual sales and captive channel operation strategies and initiatives
- Assist leadership in the development and implementation of medium-term sales strategies focused on increasing market penetration, maintaining competitive edge and exceeding revenue expectations
- Execute business plans designed to grow, protect and diversify relationships with current and potential customers
- Participate in and/or support corporate-wide initiatives
- Oversight of operational activities, location facilities and personnel within assigned locations to include applying proven business techniques for budgetary management, process workflow improvements, managing multiple complexities and quality control procedures
- Building effective teams by meeting assigned agent and staff recruitment and retention expectations to include workforce management structures/resource allocation
- Instilling and maintaining a culture that increases trust and encourages front-line employees to make decisions that are in the best interest of ACG and its customers/members
- Motivating sales agents and staff to achieve high levels of performance, meet goals and contribute to the overall growth of ACG and the AAA brand
Requirements
- Valid driver’s license – with satisfactory MVR
- Currently hold or able to attain and maintain appropriate State Property & Casualty Insurance licenses within timeframe designated by ACG leadership
- May be required to attain appropriate State Life Insurance Sales licenses within timeframe designated by ACG leadership
- Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products
- High School Diploma or equivalent
- Three years of experience in managing agents/staff, consulting/leading agents or assisting in the management/leadership of agents within one or multiple sales distribution channels
- Proven track record of developing, implementing and monitoring annual sales and operational strategies necessary to exceed assigned annual goals (P&L targets, revenue, customer satisfaction and sales goals and performance objectives)
- Demonstrating effective issue identification and resolution techniques
- Managing operations, annual budgets and expenses to include implementing successful workforce management structures/resource allocation (Captive Agent Channel only)
Benefits
- Medical, dental and vision benefits
- 401k Match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
- Paid volunteer day annually
- Tuition assistance program, professional certification reimbursement program and other professional development opportunities
- AAA Membership Discounts, perks, and rewards and much more
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Sales Manager driving OEM sales across Czechia, Eastern Europe and the Balkans. Collaborating with teams and building strategic partnerships with key OEM clients.
Sales Manager leading commercial strategy for fragrance and makeup brands in Mexico. Focused on sustainable growth, execution excellence, and cross - functional collaboration.
Sales Intelligence intern at Puig supporting data management and analysis for commercial performance. Collaborating with key accounts and retail direction in the beauty and fashion industry.
Sales Operation Planner at Puig involved in demand planning and sales forecasting for beauty brands. Collaborating with marketing and operations to ensure accurate sales predictions and service levels.
Technician / Master Sales for Network Connections in a service - oriented company. Responsible for client consulting, acquiring new customers, and providing technical solutions.
Sales Manager driving customer acquisition and business development for personnel development company. Engaging with new clients and supporting existing relationships in Stuttgart, Germany.
Salesperson assisting in the automotive aftermarket parts business with a focus on DIY customer service. Providing sales and service support while achieving sales goals in Manassas, VA.
Digital Sales Manager engaging customers in digital sales channels and improving their eCommerce experience. Guiding clients through the entire webshop process with focus on efficiency and service.
Lead Sales - Service Team in Garching for project distribution. Oversee process optimization and digitalization efforts at LEDVANCE in Munich.