Salesperson assisting in the automotive aftermarket parts business with a focus on DIY customer service. Providing sales and service support while achieving sales goals in Manassas, VA.
About the role
- Lead Sales-Service Team in Garching for project distribution. Oversee process optimization and digitalization efforts at LEDVANCE in Munich.
Responsibilities
- You will take on the technical leadership of the Sales Service team in Garching and actively promote its further development toward project sales.
- You will analyze existing Sales Service workflows and identify targeted optimization potentials.
- You will develop and implement standards and efficient structures to sustainably improve processes.
- You will work closely with our LEDVANCE Business Service team in Slovakia and support further development in the areas of Customer Service and Front Desk.
- You will be responsible for regular exchanges regarding knowledge transfer, deepening expertise and optimizing the handling of customer inquiries.
- You will conduct recruiting, employee and development discussions with tact and clarity.
- You will support your team with your solid operational experience in day-to-day business, customer inquiries, tendering as well as in implementing lighting design and technical lighting consultation in coordination with the field sales team.
- You will be responsible for the overall management and coordination of projects and ensure clear structures and smooth processes.
- Together with us you will drive digitalization at LEDVANCE. In doing so, you will provide important impulses for tools used in the Sales Service area, future IT solutions or, for example, AI applications.
Requirements
- You have completed a degree or a qualified vocational training, ideally with a technical focus.
- You have several years of professional experience in sales or in a sales-supporting function with a deep understanding of lighting technology and bring extensive experience within the lighting industry.
- Good product knowledge (including market and pricing structures in Germany) as well as basic commercial knowledge round off your profile.
- You are characterized by an independent and team-oriented way of working.
- You have very good German and English skills, both written and spoken, as well as a strong customer orientation and good analytical skills.
Benefits
- Numerous benefits under the collective agreement of the Bavarian metal and electrical industry (including Christmas and holiday bonuses)
- Flexible working hours and 30 days of vacation
- Access to comprehensive health and fitness offers via EGYM Wellpass
- Choice of a public transport subsidy (job ticket) or free parking
- Discounts in the LEDVANCE webshop and access to Corporate Benefits
- Extensive onboarding and plenty of scope to shape the role
- Professional structures, open communication and collaboration at eye level
- Generalist and varied role in a dynamic company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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