Contact Center Specialist II for CoxHealth managing interactions with consumers and ensuring access to providers. Handling inquiries, centralized scheduling, and enhancing customer service experience.
About the role
- ATC Telephonic Advisors for Entel Chile providing personalized solutions. Hybrid modalidad after 2 months with excellent benefits.
Responsibilities
- Recibir llamadas, brindar soluciones personalizadas, asesorías, y proponer alternativas para mantener a los clientes satisfechos.
Requirements
- Experiencia de 3 meses en atc, cross selling, reclamos, retenciones, etc por call center.
- Disponibilidad de trabajar 8h + 1h break en un rango de 10am a 9pm y descansar un día rotativo semanal.
- Tener PC/Laptop para capacitaciones remotas.
Benefits
- Excelente clima y estabilidad laboral.
- Ingreso a planilla completa desde la firma de contrato.
- Sueldo básico S/. 1130 mensual.
- Tarjeta Sodexo S/100 mensual.
- Bono de indicadores hasta S/. 300 mensual.
- Bono de capacitación.
- Capacitaciones hibridas.
- Asignación familiar S/. 113 mensual (solo para PPFF).
- Beneficios corporativos con instituciones de salud, entretenimiento y educación.
- Línea de carrera con solo 3 meses de permanencia.
- Pagos quincenales y puntuales en el banco de tu preferencia.
- 2 gratificaciones anuales, CTS, vacaciones pagadas, seguro de salud para ti y tus familiares derechohabiente.
- Capacitaciones y mentorías constantes de parte de la operación de Entel, acompañamiento frecuente del área de formación y calidad.
- Programa de incentivos SER+, reconocimientos semanales y mensuales, y mucho más!!
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