Senior technical lead for Pega - based workflow and contact center platforms at DTFS. Designing and enhancing applications while providing architectural guidance and mentorship to developers.
About the role
- Customer service agent handling calls for mobile clients, providing support and generating service offers. Role involves direct client interaction to ensure excellent service standards.
Responsibilities
- Recibir llamadas de nuestros clientes móviles y brindar una excelente atención.
- Generar el ofrecimiento de los servicios y productos al terminar la atención.
Requirements
- Experiencia mínima de 3 meses en call center
- Vocación por la atención al cliente via telefónica.
Benefits
- Sueldo básico 1130 + Tarjeta de alimentos fijo de s/100
- Bono Indicador de Atención de s/300 (el primer mes es presencial para poder darte el acompañamiento, al 2do mes trabajarás en modalidad híbrida - 1 semana presencial en nuestras oficinas en jesús maría + 3 semanas remoto en casa homeoffice)
- Comisiones por ofrecimientos
- Ingreso a planilla COMPLETA desde el primer día de gestión.
- Pagos quincenales y puntuales.
- Capacitación corta y pagada.
- Línea de carrera (desde el 3er mes de gestión.)
- Crecimiento sostenible (capacitación constante, coaching, línea de carrera).
- Convenios especiales pensando en tus necesidades y las de tu familia (Cine, Universidad, Cooperativas, Despistajes, Viajes y mucho más).
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Telefonischer Kundenberater im Bereich der gesetzlichen Krankenversicherung mit Home - Office - Möglichkeiten. Betreuung von Versicherten und Dokumentation von Anfragen in Mannheim.
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