Operations Training and Development Associate focusing on agent training and customer service standards. Collaborating with leadership to enhance new hire experience and maintain training materials.
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Hybrid Boarding Agent, Maritime Ship Agent – Senior Operations Representative
Posted 2 months ago
About the role
- Operations Representative responsible for logistics services ensuring safe vessel turnaround in ports. Managing crew arrangements, boarding duties, and coordinating with Principals and local services.
Responsibilities
- Responsible for determining berth availability, local port conditions, and terminal orders and requirements.
- Provide ships captains and Principals with pre-arrival lists of requirements for port entry.
- Contact local pilots to obtain services for assigned vessels.
- Assist with ships’ crew lodgings, travel, and transportation arrangements for Principals.
- Assist Principals with obtaining various services needed by vessels while in port.
- Perform ship boarding duties upon arrival and at departure of assigned vessels, collecting required documentation.
- Prepare and ensure the accuracy of pre-arrival documentation and visitor/vendor lists for vessels.
Requirements
- High School diploma or GED equivalent required.
- Bachelor’s degree in Maritime Administration, Business Administration, or related major from a public or accredited private academic institution desired.
- 0-4 years’ experience in general maritime industry with exposure to various commodities and vessel types utilized in the port of employment.
- Agents are expected to travel around specific port/terminal locations and surrounding areas and must possess their own reliable transportation, a valid 'non-expired' state drivers' license, and vehicle insurance coverage.
Benefits
- Generous time off and paid holidays
- Performance and Recognition – You are rewarded for achieving success by merit increases and reaching milestones.
- Career growth and opportunities for promotions. We develop and hire from within!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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