Senior Analyst in Business Process Quality for Johnson & Johnson managing quality processes. Focus on compliance, budgeting, and resource planning in a global healthcare environment.
About the role
- Business Process Hero focusing on process management and digital transformation for financial sector clients. Engaging in process analysis, management, and transformation projects across Germany and remote.
Responsibilities
- Process analysis & optimization: Analyze existing processes and identify opportunities for improvement.
- Process management & standards: Apply methods (e.g., ITIL) to structure and standardize workflows.
- Requirements management: Capture, consolidate and implement client requirements.
- Workshop facilitation & stakeholder communication: Confident presence in meetings and workshops with subject-matter experts and leadership.
- Project ownership: Plan, manage and deliver process optimization projects.
- Change enablement & training: Support change initiatives through training and onboarding.
- Willingness to travel: Ready to work across Germany to support client teams on-site.
Requirements
- Degree in Business, IT or Engineering.
- 3–5 years' experience in process management, requirements analysis or transformation.
- Industry experience in the financial or banking sector is a strong plus.
- Microsoft certifications (e.g., Azure, Dynamics, Power Platform) desirable.
- Strong analytical, communication and organizational skills.
- Excellent German and English skills (at least B2).
Benefits
- Exciting client projects with well-known companies in the German-speaking region.
- Remote-first mentality and modern tools for efficient work—wherever you are.
- A team of dedicated M365 experts who share knowledge and support you.
- Personal growth through tailored training and certification opportunities.
- Flat hierarchies, open communication and strong team spirit.
Job title
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Senior Analyst in Business Process Quality at Johnson & Johnson, ensuring product quality and operational excellence through process management. Collaborating globally across multiple locations for continuous improvement in quality systems.
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