Customer Service Representative handling high - volume calls for Family Resource Home Care. Engaging clients through inbound and outbound calls while providing service information and support.
About the role
- Medical Interpreter providing Spanish interpretation and translation services for non-English speaking patients at Duke Health. Assisting with communication in medical appointments and documentation across diverse settings.
Responsibilities
- Performs Spanish interpretation, translation and Medical escort services to assist non-English speaking patients.
- Face to face interpretation for medical appointments.
- Phone/ video interpretation.
- Translation of documentation for providers/clinicians.
- Participate as a neutral party in the role as conduit of information.
- Ensure accurate communication regarding outpatient services, hospitalization, and related information.
- Maintain confidentiality of all assignment-related information.
- Provide interpreter services accurately without interjecting personal opinions.
Requirements
- High-School Diploma or equivalent.
- Successful completion of conversation/translation competency testing in secondary language.
- Knowledge of Medical Terminology.
- Previous experience in a Health Care setting preferred.
Benefits
- $2,500 Commitment Bonus for qualifying candidates!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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