Business Administrator Apprentice providing comprehensive support to the Head of Business Support. Assisting in operational tasks and process improvement within the Public Estates account.
About the role
- Director of Global Administration at Duke University managing global program support operations. Ensuring alignment with international strategies and service excellence for faculty, students, and staff.
Responsibilities
- Provide day-to-day management of the GPS office, which serves as Duke’s central hub and “front door” for global engagement and inquiries.
- Ensure that GPS provides responsive, coordinated, and solution-oriented service to Duke faculty, students, and staff involved in global research, education, and partnerships.
- Collaborate with academic, financial, and administrative leadership across the university to translate institutional global strategy into operational practice.
- Work closely with the AVP-GA and Chair of the GPC to ensure that the GPC and GPS are aligned in terms of priorities.
- Support the co-chairs of the new Global Operations Committee by developing meeting agendas, working with administrative areas, faculty, and programs to compile information and data between meetings and developing a mechanism to track committee progress and issues resolution.
- Work closely with the Director of Global Finance and Operations to oversee the development of systems and policies that enable faculty, students, and staff to pursue education, research, and engagement abroad.
- Ensure that Duke’s international activities are strategically aligned, efficient, and compliant with university policy and international standards.
- Manage international partnerships and MOUs, global activity inventories, and institutional support for global work.
Requirements
- Bachelor's degree in higher education administration, international relations, business, or a related field; master's degree preferred.
- Minimum of 8 years of progressively responsible leadership in global higher education or global organization administration.
- Experience in international program management, operations, or global partnerships.
- Strong understanding of academic governance, global program operations, compliance, and global risk management.
- Ability to balance strategic vision with operational execution in a dynamic, global context.
- Ability to facilitate and lead diverse groups and committees to reach informed decisions.
- Flexibility and entrepreneurial orientation in building new organizations and structures.
- Familiarity with Duke University’s structures, policies, and global engagement.
- Experience managing complex international partnerships or higher education operations abroad.
- Cross-cultural communication skills and experience working in international contexts.
Benefits
- Health insurance
- 401(k) retirement plan
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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