BPO Operations Manager managing operations at M - KOPA for over 500 agents in Customer Care. Driving performance and SLA compliance across outsourced customer care functions in a hybrid work environment.
BPO Operations Manager managing operations at M - KOPA for over 500 agents in Customer Care. Driving performance and SLA compliance across outsourced customer care functions in a hybrid work environment.
Information Systems Analyst contributing to IT operations and supporting Microsoft 365 services at American Tower. Collaborate with global teams to resolve connectivity issues and maintain operational excellence.
Analyst supporting financial and operational workstreams for Giraffe Bioenergy's innovative clean energy solutions. Collaborating across teams to enhance operational efficiency in a fast - paced environment.
Executive and Operations Assistant providing administrative support and coordinating operations for HR team in Nairobi. Responsible for executive support and organizational efficiency in a hybrid environment.
Senior Manager overseeing technology governance and corporate IT services at Cellulant. Responsible for security, operational resilience, and IT service management across multiple countries.
People Associate providing HR support across the full employee lifecycle for the Africa team at Sistema.bio in Nairobi. Engaging with employees and managing HR documentation in a hybrid role.
Agent Onboarding & Support Specialist ensuring agents are compliant and confident in using Lami platform. Guiding agents from onboarding to their first sale with hands - on support.
Payments Analyst responsible for managing daily cross - border payments at Verto, a fintech company empowering businesses in emerging markets. Ensuring operational efficiency and accuracy in payment processing.
Customer Insights Data Analyst supporting quantitative analysis and UX research for M - KOPA, focusing on financial inclusion across Africa.
Finance Business Partner at Absa managing financial planning and analysis for CIB. The role focuses on delivering insights and governance to drive business decision - making and performance.
Software Developer leading end - to - end development of web and mobile platforms for Elimn Limited. Collaborating across teams to deliver scalable software solutions.
Legal Advisor at Equality Now leading legal and advocacy strategies against sexual exploitation in Africa. Engaging with local and international partners to drive impactful advocacy efforts.