
Technical Architect developing customized solutions for customer contact centers at Zendesk. Leading technical implementation projects with comprehensive understanding of customer requirements and technologies.
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Technical Architect developing customized solutions for customer contact centers at Zendesk. Leading technical implementation projects with comprehensive understanding of customer requirements and technologies.

Senior NetSuite Administrator implementing and supporting enterprise systems at Smartsheet in India. Managing NetSuite application, collaborating with multiple departments for system efficiency.

Senior Manager, Technical Support managing Enterprise level post - sales support for Smartsheet customers. Leading a globally distributed team while ensuring operational excellence and high - quality customer experiences.
Senior Vice President Java Full Stack Lead at Citigroup, overseeing high - quality software solutions and team leadership in Pune. Engaging in system analysis, project management, and DevOps practices.
Credit Portfolio Senior Analyst tasked with credit reviews and monitoring portfolios for Citi. Collaborates with Risk Management to manage client's portfolio exposure globally.

Software Engineering Manager leading a SaaS engineering team at Ideagen. Mentoring and guiding through the software development lifecycle and Agile practices.

Software Developer Engineer I designing and developing AI/ML solutions for automotive dealerships. Collaborating with stakeholders to create scalable technical solutions while maintaining high standards of quality.

Lead II, Software Engineering focused on data quality and knowledge graph systems. Collaborating with technical teams while guiding on best practices for data integrity and technology integration.
Principal Integration Engineer focusing on sovereign cloud projects in Red Hat. Collaborating on container platform design and implementation for enterprises and telecom companies.

Senior Systems Engineer responsible for HPC cluster management and optimization at Rackspace. Collaborating with scientists and handling technical support for high - performance computing.

Jira & DevOps Administrator working with Bazaarvoice to manage Jira and CI/CD pipelines. Overseeing workflows and providing technical support for various business applications.
Lead Global Customer Support delivery at Cognite, focusing on operational excellence and customer engagement.