Customer Service Representative providing technical support for Moneris Restaurant vertical. Delivering training and troubleshooting support while maintaining customer relationships in a hybrid work environment.
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Customer Service Representative providing technical support for Moneris Restaurant vertical. Delivering training and troubleshooting support while maintaining customer relationships in a hybrid work environment.

HR Business Partner at Montrose Environmental shaping organization culture and HR strategies across Canada and the US. Influencing business objectives and driving employee engagement and well - being in high - growth environments.
Manager overseeing Contact Centre operations at CIBC, delivering high - quality service and implementing coaching strategies. Collaborating across the bank for efficiency and client experience.
Senior Project Manager within Enterprise Digital & AI Enablement overseeing tactical complexities. Emphasizing project standards, vendor partnerships, and stakeholder communications.

Senior Trust & Estate Consultant responsible for business development and estate planning solutions at CIBC. Collaborating with partners to deliver comprehensive estate and trust services in assigned region.

Senior Software Architect designing scalable SaaS applications using .NET and cloud services. Collaborating with cross - functional teams to ensure alignment between technology and business goals.

Account Manager role handling personal lines insurance at HUB International. Focused on relationship building and delivering tailored insurance solutions.

Administrative Assistant at ComForCare Home Care providing support while managing client interactions. Contributing to marketing efforts and ensuring efficient office operations for better service delivery.

QA Analyst ensuring quality and reliability of software applications for global brands at Jesta I.S. Leading QA initiatives and mentoring team members in a hybrid work environment.

Customer Success Operations Specialist enhancing Gainsight and Zendesk integrations for a global SaaS company. Collaborating with teams to drive customer outcomes through automated solutions and data management.

Senior Relationship Manager at Sapling Financial Consultants managing client relationships and driving business growth in North America. Collaborating with leadership to enhance market presence and develop strategies.

Director of Research leading innovative research that drives strategic decision - making at TRADER, a digital automotive solutions leader in Canada.