operations

Modern Treasury is a company that provides a platform designed for payment operations in the instant economy. The company offers tools that enable businesses to automate, track, and reconcile payments in real-time, significantly improving customer experiences by integrating instant payment solutions such as RTP and FedNow. Their platform also features AI-driven automation for money movement and transaction management, offering enterprise-grade security and seamless connectivity. Modern Treasury is tailored for businesses looking to transform their operations through faster payments and increased financial visibility, making them a strategic partner for financial growth and efficiency.

Every day half a million wires and over 60 million ACH payments are sent in the US. And every day, millions of finance and accounting professionals in the US try to make sense of those payments, asking what they were, why they happened, and how to book them.Modern Treasury enables its clients to marry bank statements with the company’s business logic to provide an enriched history of the company’s financial transactions. This view will empower the company’s finance teams to focus on solving the mission-critical problems of the business and not piecing together the jigsaw puzzle of bank transactions by hand. Modern Treasury will help answer those questions faster and with more confidence.################Our WhyWe strive to become one of the best companies in the world by:Helping our customers build their own best companies. We build products to support our customers’ goals. We deliver on time and provide exceptional service. We aspire to do things right the first time, and if something goes wrong, we rectify it. Creating the conditions for personal and professional growth.  We design our work environment to be uplifting and enriching, a place to engage in meaningful work, constantly learn, and pursue our long-term career journeys. Together, we create a space of psychological safety. We embrace diversity of thought, respectful debate, and intellectual curiosity. Making decisions for longevity. We focus on profitability, which protects our employees’ livelihoods and ensures our continued ability to serve customers. We do so with decency, dignity, and truthfulness, earning us the right and privilege to remain in business.We will sometimes fall short, but we are unapologetic about striving.  We commit to the never-ending work it takes to build one of the world’s best companies.

Modern Treasury

• Be a trusted partner to Sales and GTM leadership, owning systems, reporting, and insights that drive revenue growth
• Build and maintain dashboards (Hex, Snowflake, Salesforce, etc.) to track pipeline, conversion, and revenue metrics
• Deliver weekly and monthly sales reporting, including leadership and board-level analysis
• Own documentation of data definitions and methodologies to ensure alignment across teams
• Partner with sales leadership to improve forecasting accuracy and highlight risks/opportunities
• Analyze pipeline health and deal velocity to support quota attainment and strategic planning
• Partner with Marketing to connect funnel activity to revenue outcomes
• Manage CRM hygiene, workflows, and automation to ensure clean, reliable data
• Identify bottlenecks in the sales process and recommend data-driven improvements
• Integrate website and product analytics (e.g., PostHog, Datadog) into sales reporting
• Collaborate with Product and Finance on pricing, packaging, and GTM strategy
• Support quota setting, compensation planning, and scenario modeling with clear data analysis
• Enable sales teams with training and resources to effectively use reports, dashboards, and tools

Sales Strategy and Operations Manager

Own sales systems, forecasting, dashboards and cross-functional revenue analysis at Modern Treasury, a payment operations platform.

Trinny London is a beauty company that offers a wide range of skincare and makeup products. Known for their innovative and transformative formulations, they provide skincare-makeup hybrids that cater to various skin types and needs. Trinny London is renowned for their Match2Me service, which helps customers find the perfect shades of makeup for their unique combination of skin, hair, and eye color. The company encourages personalized beauty experiences through in-store appointments and provides international shipping, making their products accessible worldwide. Their offerings include bestsellers, skincare, makeup, and state-of-the-art treatments like the Miniprotein™ Eye Treatment. Trinny London also engages with their audience through their T-Zone blog, offering tips, advice, and inspiration to enhance their beauty routines.

Founded by Trinny Woodall from her kitchen table in 2017, Trinny London was founded with one purpose – to give everyone the tools they need to feel their best. Banishing overflowing makeup bags for good, we introduced a streamlined solution called the stack: cream-based, multitasking little pots of joy that click seamlessly together. Then we took on the world of skincare with our game-changing skincare collection. Today, we’re continuously creating innovative products to revolutionise beauty routines across the globe.We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

Trinny London

• Ensure day-to-day operational requirements for all store activities are conducted accurately and in accordance with internal and external requirements
• Continuously improve retail operations, ensuring effective communication and execution across all sites
• Develop an omni-channel strategy to enhance efficiency and support business growth
• Audit store operations with Regional Sales Managers to identify gaps and opportunities
• Optimize inventory control and supply chain processes for improved performance
• Collaborate with host store stakeholders for seamless retail execution
• Monitor stock loss, analyze audit results, and implement corrective action plans
• Ensure timely maintenance and upgrades through external providers
• Support operational training for project launches and process improvements
• Align retail targets and KPIs with Finance for clear communication and execution
• Oversee retail communication strategy for streamlined management-to-store engagement
• Manage the Retail Operations budget, ensuring targets are met and cost efficiencies identified
• Establish KPIs and metrics to drive customer-focused strategies
• Lead and support ad-hoc/ongoing retail projects, ensuring delivery to timescales and budget
• Propose ideas for projects and initiatives to ensure a leading retail operation and represent retail in cross-departmental projects
• Lead store openings utilising the retail openings calendar
• Develop and build a library of best practices, processes and procedures for operational excellence
• Own the Retail Calendar and disseminate information effectively across all departments
• Line manage and develop Retail Coordinator, Retail Operations Assistant, and Store Operations Manager
• Define Retail Operations Strategy in alignment with Retail Director and communicate effectively to wider business
• Develop and maintain Health and Safety operational guidance for each location
• Liaise with Health and Safety Consultant for procedure development and compliance
• Ensure risk assessments, PAT testing, accident reports, fire risk assessments and first aider training are completed and filed

Retail Operations Manager

Retail Operations Manager overseeing UK store operations for Trinny London. Leading retail projects, optimizing inventory, and managing a small operations team

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

Samsara’s (NYSE: IOT) mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

Samsara is pioneering the Connected Operations Cloud, which allows businesses that depend on physical operations to harness IoT (Internet of Things) data to develop actionable business insights and improve their operations. 

Samsara operates in North America and Europe and serves tens of thousands of customers across a wide range of industries including transportation, wholesale and retail trade, construction, field services, logistics, utilities and energy, government, healthcare and education, manufacturing, and food and beverage.

Samsara

• Assume end-to-end ownership of all Sales Support activities, including day to day management of sales support case SLAs, staffing, and tools to ensure best-in-class AE satisfaction for all inbound requests
• Coach and develop the team to embody behavior-based coaching models meant to drive consistent improvement across the organization
• Ensure productivity goals for the team are clearly understood, monitored, and achieved in order to maintain appropriate customer satisfaction and staffing
• Lead and grow a team of Sales Support professionals to drive consistent service delivery execution and continuous improvement
• Serve as the primary escalation point for complex deal support issues, providing strategic guidance to resolve blockers to deal closure
• Develop and own KPIs used to measure Sales Support team performance and generate insights on process improvements to boost Sales productivity
• Establish strong cross-functional relationships and feedback loops with senior stakeholders to deflect Sales Support ticket volume, including Go To Market Systems and Sales AEs
• Lead initiatives to scale the Sales Support function in alignment with business growth
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices
• Hire, develop, and lead an inclusive, engaged, and high-performing team

Senior Manager, Sales Operations

Lead and grow Sales Support team for Samsara's North America sales; own SLAs, coaching, KPIs, and cross-functional improvements to accelerate deal closures and sales productivity.

Planet is a leading provider of daily satellite imagery and multidimensional Earth insights, revolutionizing the Earth observation industry by delivering high-frequency, high-resolution data. Their insights platform allows organizations to harness data to monitor geographically dispersed locations, understand historical changes, and derive actionable insights. With applications in agriculture, energy, infrastructure, government, and more, Planet helps clients make informed decisions in a rapidly changing world.

Planet is the leading provider of global, daily satellite imagery and insights. Planet is driven by a mission to image all of Earth’s landmass every day, and make global change visible, accessible, and actionable. Founded in 2010 by three NASA scientists, Planet designs, builds, and operates the largest fleet of imaging satellites, as well as online software, tools and analytics needed to deliver data to users. Decision makers in business, government, and within organizations use Planet's data and machine learning-powered analytics to develop new technologies, drive revenue, power research, and make informed, timely decisions to solve our world's toughest challenges. 

Visit us at https://www.planet.com/

Follow us: @planet on Twitter | planetlabs on Facebook

Planet

SaaS Portfolio Management: Maintain a comprehensive system of record for all SaaS applications.
Proactively monitor and report on SaaS application adoption, utilization, spending, and value to inform decision-making.
Drive efficiency in the SaaS portfolio by identifying redundant applications and optimizing licenses.
Manage SaaS renewals and supplier relationships, including conducting regular business reviews (QBRs).
Develop and implement strategies for SaaS spend optimization, identifying cost-saving opportunities.
Stakeholder Collaboration & SaaS Procurement Management: Partner with business unit (LOB) stakeholders (Finance, Sales, Customer Success, Support, Marketing, PPL, etc.) on the evaluation, selection, and procurement of new SaaS solutions.
Work with Corporate Engineering, Security and LOB stakeholders on process improvements related to SaaS management and SDLC practices.
Ensure compliance with cybersecurity, data privacy, legal, and financial requirements for all new software purchases.
Communicate clearly to stakeholders regarding software procurement processes, schedules, metrics, risks, and mitigation strategies.
Operational Excellence: Implement and manage processes for user license lifecycle management (onboarding and offboarding) for SaaS applications.
Contribute to the development of IT best practices for application adoption, license provisioning, and governance.

SaaS Operations Manager

SaaS Operations Manager overseeing SaaS lifecycle and procurement at Planet, a satellite imagery data company

1KOMMA5° is a company dedicated to providing sustainable energy solutions through the installation and management of solar panels, heat pumps, energy storage systems, and energy management technologies. Their Heartbeat AI and Dynamic Pulse technologies intelligently connect and optimize users' energy systems, allowing for significant savings in energy costs. The company emphasizes independence from traditional energy markets by enabling households to produce and manage their own clean energy. With a focus on sustainability, 1KOMMA5° also facilitates the sale of surplus solar energy, helping users earn additional income. They operate comprehensively, offering consultation, planning, installation, and service through their extensive network across multiple countries.

1KOMMA5° wurde im Juli 2021 mit dem Ziel gegründet, alle Gebäude CO2 neutral zu machen. Dies erfolgt durch den Einsatz von Photovoltaik, Wärmepumpe und Ladeinfrastruktur in Verbindung mit einer intelligenten und individuellen Steuerung aller Systeme, um den besonders günstigen Preiszonen von Sonne und Wind direkt an der Strombörse zu folgen. 
 
Umgesetzt wird dies über die sog. "Heartbeat Platform". Die Software Plattform verbindet Wärmepumpe, Ladesäulen und Strombatterien direkt mit der Strombörse und steuert einzelne Systeme nach individuellen Fahrplänen. So wird individuell immer der jeweils günstigste und sauberste Strom bereitgestellt.

Zur Sicherung von hochwertigen Fachkräften beteiligt sich 1KOMMA5° auch an besonders innovativen Handwerksbetrieben, um einerseits das regionale Handwerk zu stärken und andererseits hochwertige Installation und Servicequalität beim Kunden vor Ort zu ermöglichen. Zurzeit betreibt 1KOMMA5° über 75 Standorte und Meisterbetriebe mit rund 2.200 Mitarbeitenden von Europa bis Australien.

Zusätzlich arbeitet 1KOMMA5° kontinuierlich an der Weiterentwicklung der Heartbeat Platform hierzu arbeiten allein am eigenen Entwicklungsstandort in Berlin über 200 Entwicklerinnen und Entwickler.

1KOMMA5°

• Planung, Koordination und Organisation des Smart Meter Rollouts in Zusammenarbeit mit deutschen Standorten
• Entwicklung und Optimierung von Prozessen für den dynamischen Stromtarif
• Bearbeitung energiewirtschaftlicher Prozesse über die Marktkommunikation
• Sicherstellung der Einhaltung gesetzlicher Vorgaben und technischer Standards im Energiesektor
• Überwachung und Analyse der Projektfortschritte sowie Ableitung von Maßnahmen
• Zusammenarbeit mit internen und externen Stakeholdern zur Sicherstellung eines reibungslosen Ablaufs
• Aufbau und Weiterentwicklung datengetriebener Lösungen zur Prozessautomatisierung
• Erstellung von Berichten und Analysen zu Fortschritten und Ergebnissen des Rollouts
• Unterstützung des Kundenservices bei Sonderfällen

Junior Energy Operations Manager

Manage Smart Meter rollout and dynamic tariff processes at 1KOMMA5°, a CleanTech installer. Improve processes, ensure compliance, and build data-driven automation.

Thomson Reuters is a global content and technology company that provides professionals with reliable and accurate solutions across the legal, tax and accounting, international trade, and risk management sectors. The company offers a range of products including legal research tools, tax preparation software, compliance and regulatory solutions, and media services like Reuters for global news. With significant investments in generative AI, Thomson Reuters continues to innovate in helping professionals optimize their workflows and enhance their decision-making. Their platforms serve various industries such as law firms, corporations, tax professionals, and media organizations, providing essential tools that combine powerful technology with in-depth expert content.

Thomson Reuters is the world’s leading provider of news and information-based tools to professionals. Our worldwide network of journalists and specialist editors keep customers up to speed on global developments, with a particular focus on legal, regulatory and tax changes.    

Our customers operate in complex arenas that move society forward — tax, law, compliance, government, media. In a disruptive digital age, we help professionals reinvent themselves.  

Thomson Reuters shares are listed on the Toronto and New York Stock Exchanges (symbol: TRI).

Thomson Reuters

• Collaborate with vendors and third-party providers to ensure compliance with global shipment regulations
• Develop and implement strategies for storing equipment in multiple locations to enhance operational efficiency
• Support budgeting and day-to-day logistics for the Editorial Safety Team
• Optimize logistical processes to improve cost efficiency and reduce unnecessary expenditures
• Security advisor roster planning by country
• Responsible for the correct onboarding of new contract resources supporting the Safety team
• Collaborate with a third-party provider to develop and implement an acquisition strategy for PPE and other essential equipment
• Manage import/export activities to ensure timely and efficient delivery of equipment
• Responsible for export compliance issues and license management to ensure adherence to international regulations
• Utilize global tracking tool to manage and track equipment inventory effectively, including PPE and communication devices
• Work with regional admins and bureau chiefs to monitor inventory levels, flag low supplies, and assess needs for review by the safety team
• Ensure accurate record-keeping and reporting of equipment status and location for auditing purposes
• Assist with the planning and coordination of the global safety training curriculum, providing insights and support

Global Operations Manager – Editorial Safety

Manage PPE acquisition, shipping, import/export compliance, inventory tracking and logistics for Thomson Reuters editorial safety operations supporting training and cost-optimization

The Squires Group, Inc. is a leading staffing agency specializing in connecting businesses with top talent in ERP, IT, Cybersecurity, and Accounting & Finance sectors. With over 30 years of experience, they provide tailored staffing solutions for both federal and commercial clients, ensuring they meet the evolving demands of these industries. As a certified Woman-Owned Small Business, The Squires Group is recognized for its commitment to excellence and community involvement, successfully placing skilled professionals in roles that address complex challenges across various sectors.

The Squires Group provides short-term, long-term, and permanent ERP, IT, Cyber, and Accounting/Finance experts to private and public sector clients. And we bring challenging jobs to talented professionals. We are based in Annapolis, MD, and serve clients throughout the Mid-Atlantic area and select national markets.  We are a WBENC certified woman-owned small business.

The Squires Group was founded in 1995 as a provider of ERP services. Since then we’ve successfully served all kinds of commercial and government organizations. Startups. Fortune 500 companies. Government agencies. That success inspired us to create new divisions and expand our talent network.


The Squires Group, Inc.

We are seeking a highly organized and detail-oriented professional to provide operational and administrative support to our clients executive leadership team.
Serve as a trusted partner to the executive leadership team by handling scheduling, meeting coordination, and follow-up tasks.
Oversee complex calendars, balancing competing priorities while maintaining professionalism and confidentiality.
Handle financial tasks such as invoice processing, reconciliation, and general bookkeeping support.
Provide administrative support for vendor relationships, resource allocation, and budget monitoring.
Assist with the preparation of reports and data analysis to guide decision-making at the leadership level.
Coordinate internal initiatives, leadership meetings, and cross-functional projects to ensure timely execution and delivery of critical milestones.
Manage documentation of standard procedures and maintain records of essential business processes.
On rare occasions, act as a company representative for client site equipment drop-offs or pick-ups (all within the greater DC area).

Office/Operations Coordinator

Operations/Office Coordinator providing administrative, calendar, bookkeeping, and project coordination for The Squires Group clients in the DC area.

Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company™, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.

Equinix

• Responsible for overseeing and optimizing the Incident and Problem processes
• Develop, implement and maintain Incident and Problem process documentation including process directives, procedural workflows, and instruction guides
• Drive process improvements and recommend options and technical solutions for future Incident and Problem process design/changes that increase efficiencies on the ServiceNow platform while considering impact and integrity of the platform
• Elicit requirements through different forums, ensuring the right questions are asked to produce essential requirement information to help align business needs with a technical solution on the ServiceNow platform
• Document and map current Incident and Problem processes and perform gap analyses against best practice, using industry standard techniques and frameworks such as Lean and ITIL
• Manage a continuous improvement cycle with Incident data trending and Root Cause Analysis regarding operational issues, scheduled service improvements and planned activities; while identifying areas for process and platform improvements, driving initiatives to enhance efficiency and effectiveness
• Guide and execute on relevant training and communication content design including the creation, maintenance and delivery of the content and materials
• Define and collect metrics to understand trends; develop and execute plans to mitigate symptoms while providing disciplined tracking and reporting according to standards
• Coordinate multiple and competing priority efforts using flexibility to adjust in changing requirements, schedules and priorities
• Use business, process and technical expertise to assist with managing key processes and technologies
• Provide support with the implementation of agreed remedies and preventive measures including reporting regarding current state of Incidents and Problems
• Manage prioritized ServiceNow backlog using Agile methods, and plan deployment dates with business stakeholder alignment
• Influence and liaise with business and technical resources, with varying disciplines, to ensure balance between process-based solutions and right-fit system design in ServiceNow

Incident and Problem Process Manager

Incident and Problem Process Manager driving ServiceNow-based ITSM improvements at Equinix. Oversee incident/problem processes, documentation, gap analysis, and continuous improvement.

Hybrid Operations Jobs