Lead, develop, and manage veterinary teams ensuring quality care at Banfield Pet Hospital. Oversee engagement, compliance, and operational performance across multiple locations.
About the role
- Chief of Staff managing strategic execution and governance for Wind Quality initiatives at GE Vernova. Collaborating across functions to align the business under a unified quality structure.
Responsibilities
- Serve as advisor and execution arm to the Wind Quality Leader; translate strategy into integrated roadmaps and clear outcomes.
- Support running the Wind Quality Council governance (cadence, agenda, action tracking).
- Create and maintain standard operating mechanisms (weekly/monthly/quarterly reviews, tiered ops reviews, decision forums).
- Support and lead: Blades wing-to-wing quality improvements.
- Drive structured execution: scoped charters, integrated master plans, critical path and dependency management, risk/issue management, and benefits realization.
- Manage external partners (e.g., Genpact) including SOWs, SLAs, intake, and value tracking.
- Define and track KPIs for each initiative and for the Quality organization.
- Build clear dashboards and reporting (weekly/monthly/quarterly).
- Lead change management, communications, and training plans.
Requirements
- Bachelor’s degree from an accredited university
- Minimum 5 years of management consulting or equivalent internal change management/process improvement experience leading cross-functional programs.
- Demonstrated experience standing up PMO/Chief of Staff capabilities and running governance councils across multiple concurrent initiatives.
- Strong stakeholder management, executive communications, and influence skills
- Proficiency in building metrics and dashboards and using data to drive decisions.
- Formal project management and/or process improvement credentials (PMP, Lean, Six Sigma, etc.).
- MBA or Masters degree from an accredited university.
- Strong oral, written, and presentation skills
- Ability to operate in a fast-paced, dynamic environment
- Willingness to travel as required.
Benefits
- Healthcare benefits include medical, dental, vision, and prescription drug coverage
- Access to Health Coach and 24/7 nurse-based resource
- Access to Employee Assistance Program
- Retirement benefits include GE Retirement Savings Plan with company matching contributions
- Access to Fidelity resources and planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time-off for vacation or illness
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