Customer Success Manager at Black Duck Software, Inc. supporting enterprise software adoption and renewal targets using a digital - first engagement strategy.
About the role
- Webentwickler bei atlantis dx GmbH konzipiert und implementiert CRM- und Customer Service-Lösungen. Arbeitet im Team an individuellen Anpassungen, einschließlich SugarCRM und Zendesk.
Responsibilities
- Design and technical implementation of CRM and customer service solutions based on SugarCRM and Zendesk
- Customizing web-based SugarCRM and Zendesk solutions according to client requirements
- Development of custom extensions and adaptations using PHP and JavaScript
- Integration and connection of third-party systems via REST
- Participation in client workshops to capture and analyze requirements
- Implementation through to go-live in coordination with our team and clients; ongoing customer support and further development after rollout
Requirements
- Good PHP skills
- Experience with web technologies HTML, CSS, JavaScript
- Experience working with relational database systems, particularly MySQL
- Experience with SugarCRM and/or Zendesk or similar solutions is an advantage
- Experience with common development methodologies and versioning/deployment tools
- Very good German language skills
Benefits
- A strong team with a shared vision
- Competitive salary and career advancement opportunities
- A secure, modern workplace
- Hybrid work model: mix of home office and our Hamburg office
- Flexible working hours with respect for work–life balance
- Chill-out lounge with table tennis, PlayStation, darts & foosball
- Company pension plan & supplemental health insurance
- Fun team events and training opportunities
- And much more — feel free to explore our careers page for details!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Customer Success Manager driving strategic engagement and measurable ROI for Smart Containers at ORBCOMM. Collaborating cross - functionally to optimize operations for maritime leaders.
Customer Success Specialist engaging with customers to help maximize their revenue and product adoption. Working with hotel clients on their business growth while providing superior customer care.
Client Success Intern shadowing the Client Success team at Dreamscape Learn. Gain experience in EdTech and VR technology in a hybrid role based in Culver City, California.
Internship role in Customer Success at Smithfield Foods, focusing on real - life experiences and impactful projects. Involvement in learning plans and presentations to executive leadership.
Customer Success Manager at Salesforce managing customer success and engagement strategies. Fostering relationships with business executives to enhance customer experience on the Salesforce platform.
Customer Success Manager driving customer success and value for Salesforce's Marketing Cloud. Expertise in SaaS and strong communication skills to guide customer projects.
Bilingual Customer Success Manager leading customer relations at Salesforce. Needed for orchestration of Signature deliverables and client relationships in a technical environment.
Customer Success Manager (CSM) Director fostering relationships with healthcare organizations at Salesforce. Supporting business objectives and managing customer incidents with Salesforce's platform capabilities.
Analista de CRM Sênior developing customer relationship strategies in one of Brazil's largest pharmaceutical groups. Seeking an analytical and creative professional with CRM tool experience.