Center Operations Manager overseeing efficient USO Center operations and staff management to support the military community in Japan.
About the role
- Hold P&L accountability for his/her assigned region leading a management team of Practice Administrators and staff; manages revenue growth, operations, labor management, contract management and clinical outcomes
- Implement The Remarkable Practice (TRP) operational processes to support the introduction of new services, equipment and cash-pay care plans
- Manage development of de novos from concept to opening and the reconfiguration of existing centers
- Develop and implement strategic operating plans and goals for assigned region
- Identify opportunities to drive profitability by reviewing, analyzing and addressing gaps in service excellence, policies, and/or procedures proactively; designs solutions, implements, and monitors progress
- Maintain current knowledge regarding community and regional healthcare market and industry issues which may impact business; remains abreast of competitors in his/her assigned region
- Provide guidance on third party payer contracting opportunities to include fee for service and value based contracts
- Develop and implement regional growth strategies which may include adding additional ancillary services to practices, recruiting additional providers, opening new offices, and/or acquiring new practices
- Demonstrate knowledge of CHP’s mission, vision, and values; provides leadership, guidance and coaching for all direct reports to maintain an engaged and productive workforce while adhering to applicable standards, policies and procedures, operating instructions, regulatory compliance requirements, confidentiality standards and the code of ethical behavior
- Build robust relationships with physicians across the region, develop communication strategies to ensure alignment on initiatives and change
- Carry out corporate initiatives through thoughtful change management processes and with perseverance when obstacles arise
- Achieve cooperation and teamwork through effective communications and positive relations with physicians, leadership, and staff; successful influencer who can interact effectively with diverse groups of stakeholders
- Work to continuously assess all staffing needs in support of practice operations and driving for continued upskilling of talent through hiring
- Understand the value of technology and is able to address issues of cost, benefits and risk
Requirements
- 8+ years’ healthcare experience with 5+ years’ multi-site Practice Leadership experience, both required
- Master’s Degree in Business Administration or Healthcare Management or related discipline, strongly preferred
- M&A Integration experience in healthcare is preferred
- Leadership experience in a large, for-profit multi-site organization, required.
- Experience working in a growth-oriented, fast paced environment
- Demonstrated excellent management skills, program implementation, and quality improvement
- Proven success in growing a healthcare operation
- Must have demonstrated experience in partnering with physicians in clinic operations & expansion
- Previous management consulting, investment banking and/or private equity experience is a plus
Benefits
- 401k
- Health
- Dental
- Vision
- Short-term disability
- Long-term disability
- Life insurance
Job title
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