L&D Consultant designing structured learning journeys and training materials at Infoya. Collaborating with technical teams to create engaging learning experiences in a hybrid work environment.
About the role
- Training Specialist delivering client training sessions on Lending Services products and collaborating to enhance product usage within client operations.
Responsibilities
- Conduct engaging and effective training sessions for clients on Lending Services products, covering: System configuration and administrative setup and End-user workflows and functionality.
- Collaborate closely with clients to understand their business needs and tailor training accordingly.
- Provide consultative support to help clients optimize product usage and integrate solutions into their existing processes.
- Develop and maintain training materials, user guides, and documentation.
- Assist in onboarding new clients and support change management initiatives.
- Serve as a subject matter expert on Lending Services products and stay current on product updates and industry trends.
- Gather client feedback and relay insights to internal teams for continuous product and service improvement.
Requirements
- Proven experience in training, consulting, or implementation within financial services or lending environments.
- Strong understanding of lending operations, workflows, and compliance requirements.
- Excellent communication and presentation skills, with the ability to translate technical concepts into practical applications.
- Ability to build rapport and trust with clients and internal stakeholders.
- Experience with software configuration and user support.
- Proficiency in Microsoft Office Suite; familiarity with CRM or LMS platforms is a plus.
- Willingness to travel as needed for client engagements.
Benefits
- Enjoy unlimited vacation, based on your location and business priorities.
- Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
- Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
- Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
- Benefit from paid time off for volunteering and donation matching.
- Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
- Access online learning and accredited courses through our Skills & Career Navigator tool.
- Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Employment Specialist at The Arc of Ocean County supporting individuals with disabilities in achieving employment goals. Mix of coaching, community outreach, and independent work in a hybrid setting.
Mining Technical Training Consultant at Caterpillar enhancing technical capabilities of dealers and customer - facing personnel in MineStar systems. Delivering training and consulting on mining technology operations.
Sales Learning & Development Specialist responsible for upskilling sales teams across France, Belgium, and Spain in a hybrid environment with Alan.
Learning & Development Specialist at Grodan building and driving the Grodan Academy worldwide. Designing learning paths and improving training solutions for crop advisors and technical roles.
Workday Learning Consultant leading project workstreams and implementing Workday solutions for global customers. Building relationships and providing guidance while supporting junior team members.
Sales Enablement & Training Manager at BD, driving development of sales capability programs and field coaching initiatives in a dynamic healthcare environment.
Wealth Management Learning Specialist designing and facilitating learning activities for partners to improve service standards and effectiveness. Collaborating with stakeholders and measuring performance outcomes in a hybrid role.
Employee Development and Training Manager responsible for developing training strategies for a Vascular division in Japan. Collaborates with global teams to ensure effective learning solutions.
Associate Director of Commercial Learning & Development responsible for training effectiveness in commercial teams at Ionis Pharmaceuticals. Leading strategies to enhance performance and alignment with brand objectives.