Technical Product Specialist at healthcare SaaS company acting as a bridge between technical and business teams. Ensuring product support and improvements while collaborating with sales and client success.
About the role
- Product Specialist in SEB’s International Trainee Programme managing customer product lifecycles. Collaborating across sales and support teams to enhance customer experiences and product solutions.
Responsibilities
- Ensure competitiveness and management of the product – in close collaboration with the Product Manager
- Collaborate with the sales/distribution organizations and with other relevant staff functions – to help them sell the product effectively, and help them support customers and process transactions effectively
- Ensure collection of feedback related to customer concerns and complaints related to the product, ensuring a positive customer experience and fostering customer loyalty
- Produce training and communications material, and support those presentation and demonstration activities related to the product
- Conduct product testing to ensure that the product meets quality standards and functional requirements, and make recommendations for improvements
- Act as a subject matter expert in product development
- Assist the Product Manager in following up on product performance, financials and contracts
Requirements
- Graduated within the past two years, or will graduate before the programme starts on 1st September 2026 – from a relevant academic degree
- Strong problem-solving skills, and the ability to take ownership
- Great communication skills and to be able to work both in English and Swedish
- An interest in payments and technological advances
Benefits
- A nine-month trainee programme, designed for professional and personal development
- A full-time employment in the role you have been hired for, after completing the programme successfully
- A real business challenge to solve with other participants in the International Trainee and Tech Trainee programmes, where you can create value and make a difference for SEB
- International exposure with opportunities to work at SEB offices in other countries
- A caring, supportive and respectful culture
- Chances to make an impact on social or environmental issues
- Extensive training and learning opportunities
- Mentorship from senior leaders
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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