Account Manager managing key client relationships in automotive retail for digital transformation. Lead cross - functional teams to ensure client satisfaction and account growth.
About the role
- Manage existing banking relationships while achieving financial targets as Senior Virtual Relationship Manager. Focus on excellent customer service and banking product knowledge in a dynamic environment.
Responsibilities
- Manage a set of existing Platform/Neobiz relationships through outbound calling channels.
- To achieve assigned financial and non-financial target by calling the customers.
- Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products.
- Responsible for quality & soundness of assigned Platform/Neobiz (KYC reviews, monitoring for due diligence, anti-money laundering procedures etc).
- Conduct conference calls with product advisors with high potential clients.
Requirements
- University Graduate (preferably with some finance/banking or maths component).
- Excellent knowledge of business banking products – FX, TWC, Insurance & investments
- Minimum 3-5 years of experience in business banking as RM/VRM.
- Excellent communication skills (Oral and written)
- Very customer focused
- Computer literate
Benefits
- Excellent Customer Service to customer
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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