Knowledge of HTML, JSON, JavaScript, and RESTful APIs
Experience with Java, Ruby, Python, or another modern language is a plus
Intermediate understanding of authentication technology (SAML, JWT)
Proven ability to develop positive relationships and effectively coordinate with cross-functional teams
Develop and communicate creative, diplomatic solutions to problems; manage competing priorities on a daily basis
Self-motivated, strong sense of responsibility and initiative
Must be willing to occasionally work outside of business hours or on a weekend rotation as needed
Innovative thinking - “how can we” attitude
Strong tools knowledge around GSuite, Slack, Confluence
Ability to empower end-users to support themselves using our knowledge base
Outstanding communicator, both written and verbal
Benefits
This position may also be eligible for bonus, benefits, or related incentives.
Our hybrid way of working, enables us to purposefully come together in person... while also giving our people the flexibility to work remotely for part of the week.
Remote work options / flexibility
Offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events.
Connection, collaboration, and learning with your team
Zendesk believes in offering our people a fulfilling and inclusive experience and fosters global diversity, equity, & inclusion in the workplace.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans
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