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Hybrid Senior Business Technical Analyst

at Organon
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About the role

  • Lead the planning, execution, and governance of Medical Affairs IT programs, ensuring alignment with strategic business goals and global standards.
  • Oversee the full lifecycle of initiatives—from requirements gathering and solution design to delivery, support, and enhancement.
  • Conduct in-depth analysis of business needs and translate them into functional and technical requirements.
  • Collaborate with stakeholders to define user stories, process flows, and system specifications that drive value.
  • Partner with Medical Affairs, Pharmacovigilance, Product Quality Compliance, CRM, and Organon Service Centre teams to ensure seamless integration and optimization of systems.
  • Facilitate alignment between IT capabilities and the organization’s roadmap through effective stakeholder engagement.
  • Apply expertise in change management, service management, SDLC, and incident management to maintain high standards of performance and reliability.
  • Monitor and improve service delivery metrics, ensuring responsiveness and quality in support operations.
  • Manage relationships with external vendors and development partners to ensure timely delivery of scalable, compliant solutions.
  • Oversee vendor performance and ensure adherence to contractual obligations and service-level agreements.
  • Implement and uphold best practices in Computer Systems Validation (CSV), Data Integrity, and regulatory compliance across all Medical Affairs platforms.
  • Ensure that IT solutions meet internal audit standards and external regulatory requirements.
  • Identify opportunities for innovation and process enhancement within Medical Affairs systems.
  • Lead initiatives that improve system usability, performance, and business impact.
  • Act as a trusted advisor to business clients, providing strategic guidance and responsive support.
  • Communicate effectively across technical and non-technical audiences to foster collaboration and transparency.
  • Meet all compliance obligations through tasks such as requirements elicitation and documentation, User Acceptance Test planning and coordination, requirements traceability, and software development lifecycle (SDLC) best practices.
  • Work directly and collaboratively with business and technology stakeholders across disciplines and at all levels to implement new solutions and updates to our current Medical Affairs systems.

Requirements

  • Bachelor’s degree or equivalent in Engineering, Sciences, Information Systems, or related field preferred.
  • At least five years of relevant experience in Solution Architecture, Program management, working with business teams, building and delivering effective business processes aligned to Medical Affairs solutions
  • Providing IT support for Medical Affairs and coordinating with development partners, Pharmacovigilance, Product Quality Compliance, CRM and Organon Service Center (OSC), AI, Automation and MuleSoft teams on future enhancements
  • Demonstrated ability to lead complex, cross-functional initiatives that align IT capabilities with business objectives, delivering measurable outcomes.
  • Adept at navigating dynamic, fast-paced environments with competing priorities; excels in managing multiple programs and stakeholders simultaneously.
  • Skilled in translating business needs into actionable deliverables—user stories, use cases, process flows, wireframes, and data mapping while facilitating trade-off discussions and stakeholder alignment.
  • Quick to learn and apply emerging technologies to solve business challenges; brings a balance of technical depth and business acumen
  • Strong problem-solving skills with the ability to think both analytically and innovatively to drive continuous improvement.
  • Strong interpersonal and communication skills with a proven ability to influence, facilitate, and build consensus across diverse teams.
  • Experience in authoring and reviewing documentation aligned with IT Software Development Life Cycle (SDLC) standards and regulatory expectations.
  • Strong commitment to tangible and valuable outcomes.
  • Experience in creating and reviewing IT Software Development LifeCycle (SDLC) documentation.
  • Three to four years of Project management experience using MS Project, Smartsheet and Jira.

Benefits

  • retirement savings plan
  • paid vacation and holiday time
  • paid caregiver/parental and medical leave
  • health benefits including medical, prescription drug, dental, and vision coverage

Job title

Senior Business Technical Analyst

Job type

Full Time

Experience level

Senior

Salary

$103,100 - $175,300 per year

Degree requirement

Bachelor's Degree

Tech skills

SDLC

Location requirements

HybridUnited States

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