Hybrid Technical Support Specialist

Posted last month

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About the role

  • Provide technical and substantive support for Civitta’s employees in 20+ countries across Europe;
  • Create and configure corporate accounts in internal systems and prepare laptops for first use;
  • Participate in the onboarding process by managing user accounts in Microsoft 365 and Google Workspace via the admin console;
  • Administer corporate subscriptions (M365, Google, and other SaaS services);
  • Manage the corporate laptop fleet: allocation, return, re-use, and maintenance of devices;
  • Collaborate with the team to improve support processes and optimize the IT infrastructure.

Requirements

  • A degree in Information Technology or current enrollment in the final year of IT studies;
  • Minimum of 1 year of experience in a similar position;
  • Advanced proficiency in English (as it will be the primary working language);
  • Strong communication skills.

Benefits

  • We believe in the fast professional growth of our employees, so we offer performance and salary reviews twice a year;
  • Regular training sessions and experience-sharing sessions;
  • Flexible working hours;
  • Offsite trip - every year all members of the Ukrainian branch spend few days together outside of the office as a team;
  • Team bonding activities - we like finding new and creative ways to celebrate life together;
  • Local benefits package includes Health basket, Team sport activities compensation, Wellbeing webinars, Social activities, Local summer offsite (2 days), NY party.

Job title

Technical Support Specialist

Job type

Experience level

Junior

Salary

€4 - €5 per hour

Degree requirement

Bachelor's Degree

Location requirements

HybridUkraine

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