Develop formal product training infrastructure for internal and external purposes addressing inspection, maintenance, troubleshooting and operational best practices
Supervise, perform testing, and commissioning of equipment to meet internal and customer requirements
Assist and coordinate with Service and Engineering teams to resolve operational service issues
Maintain interfaces between local service teams and global engineering teams to ensure 24/7/365 coverage for urgent service
Assist in service reporting, failure analysis and investigations, coordination with engineering and reporting to customer Service Quality Management representatives
Produce and standardize technical manuals, service bulletins, and information bulletins
Keep up to date with relevant technology and operation of relevant hardware and software within the Product Line
Collaborate to maximize NOV CAPS/ISE value with customers and maintain customer relationships
Requirements
High School Diploma or GED (required)
Technical diploma or trade designation (Heavy Equipment Technician, Automotive Service Technician, Rig Technician, Millwright)
Minimum of 2 years’ experience in hydraulic assembly, troubleshooting, and repair, mechanics, pump and/or valve assembly/disassembly/repair, or electrical control systems operation and diagnosis
Oilfield maintenance and repair (experience with NOV CT/N2 or related systems is an asset)
Experience in operation, assembly, testing, and design of oilfield service equipment
Ability to read and interpret drawings, specifications, schematics, and codes
Microsoft Office & Outlook knowledge
May be required to possess valid certifications in first aid, WHMIS, and H2S to visit customer well sites
Required to wear steel toe boots, safety glasses, hard hat, and ear protection as needed
Benefits
Competitive pay and excellent benefits
Employer retirement plan contributions
Health Spending account
Employer paid premiums
On the job training with potential for advancement
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