CA
CareATCSupport Analyst I
Support Analyst I ensuring clinical teams have reliable technology at CareATC. Triage support requests and assist with desktop, printer, and application issues in a hybrid role.
About the role
- Provide excellent support to Bizzdesign customers
- Help customers achieve maximum value with our platform
- Get to know products inside and outside, and develop into an expert in functional areas
- Work closely with other departments to arrive at optimal solutions
- Coordinate colleagues with the right competencies
- Assist customers in installing the platform on local servers
- Analyze log files and write scripts to simplify work
- Contribute actively to improving support processes and systems
Requirements
- HBO work and thinking level/MBO 4 diploma in IT
- Fluent in English (verbal and written)
- Dutch is preferred
- Available to work for 32 - 40 hours a week
- Good at solving problems
- Able to ask the right questions quickly to understand customer needs
- Capable of summarizing problem reports well
- Good, warm, clear, and precise communication skills
Benefits
- A competitive salary package, including an annual bonus
- Premium pension plan to secure your future
- 28 vacation days with the option to buy 10 extra for ultimate flexibility
- Hybrid working with 2 days a week in the office
- An NS Business Card or mileage reimbursement to support your commute
- Personal IT budget to upgrade your setup
- Monthly work-from-home allowance to support your ideal home office setup
- Supportive, collaborative team culture
- Work with an international and diverse group of colleagues
- Your input is valued, regardless of role or tenure
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Level 2 Support Analyst troubleshooting advanced application issues for Civica, a GovTech software provider focused on public services. Collaborating with teams to enhance and resolve customer support cases.
Technical Support Specialist troubleshooting and resolving complex technical issues in AI - powered customer engagement software, supporting both internal teams and customer needs.
EA
ESA - Electronic Security AssociationTechnical Support Specialist, Italian
Technical Support Specialist assisting customers with Honeywell Home products. Provide post - sales technical support and answer product - related inquiries in Italian and English.
CC
Cloud5 CommunicationsTier 2 Technical Support Specialist
Tier 2 Technical Support Specialist at Cloud5 Communications responding to network support requests and troubleshooting issues. Requires experience in technical support with a focus on efficiency and customer service.
LL
Landye Bennett Blumstein LLPCommunity Safety Coordinator, MARAC & Technical Support
Community Safety Coordinator managing the CS MARAC and IOM workstreams at Barnet Council. Providing administrative support and facilitating effective communication among multi - agency partners.
SG
Softcard (acquired by Google)Divisional Pricing Support Analyst
Divisional Pricing Analyst analyzing pricing strategies using Prophet 21 for industrial automation distribution. Collaborating with various teams to support pricing decisions and improve profitability.
VG
Volkswagen GroupProduct Support Engineer – Powertrain
Product Support Engineer focused on quality monitoring for Audi vehicles. Supporting effective repair processes and technical analyses for the automotive industry.
NI
NTT DATA, Inc.Data Centre Technical Support Engineer, L1
Entry level Remote Technical Support Engineer at NTT DATA solving technical incidents for clients. Working in a diverse environment focused on client success and support services.
WA
WalkersSystems Support Analyst
Systems Support Analyst providing IT support for Walkers Global's employees with technical issues. Need strong communication and customer service skills, based in Dublin office.