Hybrid Team Manager, SDR

at TeamViewer

• Job title: Team Manager, SDR
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Adelaide, Australia

About the role

• Sales Development Representative Team Manager at TeamViewer, leading the APAC SDR team to success in sales growth and efficiency. Driving lead generation and team development initiatives.

Responsibilities

• Lead, motivate, and develop a high-performing team of Sales Development Representatives (SDRs) located across the APAC region.
• Provide coaching, mentorship, and ongoing training to ensure individual and team success.
• Collaborate with regional sales leadership to develop and execute a comprehensive SDR strategy aligned with overall sales objectives.
• Continuously refine processes, tactics, and campaigns to optimize lead generation and pipeline development efforts.
• Set clear performance expectations and KPIs for the SDR team, and actively monitor and analyze performance metrics to identify areas for improvement.
• Provide regular feedback, conduct performance reviews, and implement corrective action plans as needed.
• Drive the generation of high-quality sales leads and opportunities through targeted outbound prospecting activities, including cold calling, email outreach, social selling, and other lead generation tactics.
• Collaborate closely with regional sales leadership, marketing, and other cross-functional teams to ensure alignment and integration of SDR activities with broader sales and marketing initiatives.
• Foster a culture of collaboration and teamwork across departments.
• Utilize data-driven insights to evaluate the effectiveness of SDR campaigns and initiatives.
• Generate regular reports and dashboards to track key performance metrics, identify trends, and communicate results to senior leadership.
• Stay informed about industry trends, best practices, and emerging technologies in sales development and lead generation.
• Proactively identify opportunities for process improvements and implement solutions to drive greater efficiency and effectiveness.

Requirements

• Bachelor's degree in Business, Marketing, or a related field; MBA or relevant advanced degree preferred.
• 5+ years of experience in sales development, inside sales, or a related role, with at least 2 years in a leadership or management capacity.
• Proven track record of successfully leading and developing high-performing sales teams, preferably in a technology or software sales environment.
• Strong understanding of sales processes, lead generation techniques, and sales pipeline management best practices.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
• Analytical mindset with the ability to leverage data and metrics to drive decision-making and continuous improvement.
• Flexibility to work in a fast-paced, dynamic environment and willingness to adapt to changing priorities and business needs.
• Fluency in English; proficiency in additional languages spoken in the APAC region (e.g., Mandarin, Japanese, Korean) is a plus.

Benefits

• Modern CBD office, public transport friendly
• Hybrid working arrangement
• Quarterly team events and company-wide celebrations
• Enjoy shared staff lunches, as well as complimentary fruit, tea, and coffee
• Opportunity to attend events including the F1
• End-of-trip facilities available including secured bike storage, lockers, and fully equipped changerooms
• Well-being offers and retail discounts available through our building host
• Help us celebrate diversity; our APAC team come from 22 different nationalities