Quality Assurance Manager overseeing quality control processes in manufacturing for Pittini Group with a focus on compliance and continuous improvement.
About the role
- Team Lead managing insurance services, overseeing a team and ensuring metrics are met. Requires a college degree and 3 years of lead experience in related fields.
Responsibilities
- Lead a team handling insurance services
- Ensure metrics and KPIs are met
- Manage team performance and coaching
Requirements
- Any College Degree is required
- Must have a minimum of 3 years of experience leading a team handling insurance services/financial/banking account (Global Support BPO or Shared Services)
- Preferably with experience handling/monitoring metrics, e.g., CSAT, NPS, AHT, FCR
Benefits
- HMO with up to 3 dependents covered
- Retirement Benefit
- Annual Appraisal
- Performance Bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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