Content Manager responsible for creating and managing marketing content at Generali Global Assistance. Collaborating with teams to enhance customer journeys and drive brand engagement.
About the role
- Senior Content Manager driving tax AI solutions and chatbot development at Wolters Kluwer. Engage in digital portfolio evolution and tax content creation for Steuertipps.de.
Responsibilities
- Further development of our AI chatbot and the digital tax portfolio
- Rolling out AI-based customer solutions to additional topics and products
- Reviewing and evaluating tax content generated by AI
- Deriving thematic priorities and product developments from AI users' usage patterns and from competitor monitoring
- Creating original income tax content for steuertipps.de, AI solutions or other digital products — and, if needed, print products
Requirements
- Solid tax knowledge, especially in income tax — experience handling tax cases is an advantage
- Enthusiasm for AI and digital applications
- Willingness to understand and apply technical AI fundamentals, such as prompting
- Strong customer focus to advance AI-based products in a user-oriented way
- Desire to make tax knowledge understandable for laypeople and non-experts
- Enjoy writing, including with the support of AI, with a clear focus on customer benefit
- Creativity and initiative in developing new ideas and a readiness to implement them
Benefits
- Excellent work–life balance with 30 days of vacation, flexible working hours, and the option to work partially from home
- Additional option to work from abroad for up to 20 days within a 12-month period for even greater flexibility
- Future security in an international company with a permanent employment contract and a company pension plan with personal consultation
- Comprehensive career development through structured onboarding, learning on the job, international career opportunities, and internal and external training measures
- We promote sustainability, health and social engagement through our comprehensive corporate benefits program (offers ranging from fitness and company bike leasing to financial and retirement advice) and an extra day off for Volunteer Day
- Team spirit through employee events and an employee referral program. We offer short decision-making paths, flat hierarchies and space to implement your own ideas
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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