Senior Content Manager driving tax AI solutions and chatbot development at Wolters Kluwer. Engage in digital portfolio evolution and tax content creation for Steuertipps.de.
Responsibilities
Further development of our AI chatbot and the digital tax portfolio
Rolling out AI-based customer solutions to additional topics and products
Reviewing and evaluating tax content generated by AI
Deriving thematic priorities and product developments from AI users' usage patterns and from competitor monitoring
Creating original income tax content for steuertipps.de, AI solutions or other digital products — and, if needed, print products
Requirements
Solid tax knowledge, especially in income tax — experience handling tax cases is an advantage
Enthusiasm for AI and digital applications
Willingness to understand and apply technical AI fundamentals, such as prompting
Strong customer focus to advance AI-based products in a user-oriented way
Desire to make tax knowledge understandable for laypeople and non-experts
Enjoy writing, including with the support of AI, with a clear focus on customer benefit
Creativity and initiative in developing new ideas and a readiness to implement them
Benefits
Excellent work–life balance with 30 days of vacation, flexible working hours, and the option to work partially from home
Additional option to work from abroad for up to 20 days within a 12-month period for even greater flexibility
Future security in an international company with a permanent employment contract and a company pension plan with personal consultation
Comprehensive career development through structured onboarding, learning on the job, international career opportunities, and internal and external training measures
We promote sustainability, health and social engagement through our comprehensive corporate benefits program (offers ranging from fitness and company bike leasing to financial and retirement advice) and an extra day off for Volunteer Day
Team spirit through employee events and an employee referral program. We offer short decision-making paths, flat hierarchies and space to implement your own ideas
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