Operations Manager responsible for driving operational excellence at Sanlam Fintech. Optimizing credit ecosystem and supporting business growth through performance management and reporting.
About the role
- Oversight of FMCG campaigns lifecycle as System Operations Sr. Executive for loyalty solutions provider. Manage client offers, onboarding processes, internal communications, and data validation tasks.
Responsibilities
- **Duties & Responsibilities:**
- Launching, managing, and monitoring FMCGs campaigns and projects.
- Managing offers and campaigns for the clients.
- Adding clients and partners to our systems and creating their access.
- Communicating with internal teams to follow up on campaigns.
- Attending and participating in internal UATs meetings and external ones.
- Validating and inserting new data on the database.
- Preparing presentations for internal meetings.
- Creating merchants, branches, SIMs, and users.
Requirements
- **Required Skills & Abilities:**
- Strong communication skills.
- Proficient in English.
- Competency in Excel and Microsoft applications.
- Familiarity with back-office operations in telecom or banking industries.
- Knowledge of various systems and a high proficiency in Microsoft Office.
- **Education & Experience:**
- Possession of a Business Bachelor's degree or a related field.
- 2-4 Years of Experience.
Benefits
- **Comprehensive Wellbeing:** Enjoy peace of mind with our** private medical insurance and life cover**, plus **extra days off for every year you're part of the team.**
- **Financial Growth:** Reap the rewards of your hard work with our **annual profit share **and competitive compensation packages.
- **Work-Life Balance:** Achieve optimal well-being with our **hybrid work environment**, generous **maternity and paternity benefits,** and regular **team-building events**.
- **Continuous Development:** Expand your horizons through our commitment to l**earning and development opportunities.**
- **Perks and Privileges:** Celebrate your journey with us through **birthday offs**, **mobile allowances**, **transportation support**, and a host of other employee-centric perks.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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