Program Manager for Specialty Pharmacy overseeing therapy programs and managing relationships with pharma partners. Facilitating product launches and ensuring KPIs are met for designated therapy services.
Responsibilities
Oversee and manage therapy/service programs for designated pharma partners and/or therapy classes.
Manage Orsini therapy performance/manufacturer KPI(s) and any manufacturer escalated issues.
Develop and manage relationships across the assigned manufacturer organization with the goal to grow the partnership and Orsini Specialty Pharmacy share of the business.
Lead cross-functional team to develop and implement custom programs for Pharma partners and/or for new specialty pharmacy product launches.
This includes designing clinical and operational processes to support needs of product, educating the Orsini Healthcare staff to ensure all teams are prepared for new product or service launches.
Implementation and on-going oversight of trade contract deliverables including data reporting development and issue resolution.
Work collaboratively to assess and improve key clinical and operational processes within Specialty Pharmacy.
Participate in quality improvement activities as assigned.
Prepare reports regarding program performance (financial & operational outcomes), ongoing activities, projects, and other reporting needs for customer business review meetings.
Lead cross-functional team to manage strategically important projects (internal/manufacturer).
Perform other duties or projects as assigned.
Requirements
Bachelor’s degree in related field required, or an equivalent combination of education, skills and experience (minimum 5-8 years in a relevant role)
Previous Specialty Pharmacy Trade experience at larger organization preferred
Experience with account management and internal stakeholder collaboration preferred
Must be computer literate - knowledge of Outlook, Excel, Word, PowerPoint, and Visio
Excellent written and verbal communication skills
Ability to read, analyze, interpret professional literature and technical procedures.
Ability to identify, analyze, and solve complex problems.
Ability to interpret and make inferences from data.
Good project management skills.
Ability to respond to changing priorities and handle multiple tasks at one time.
Ability to travel for QBRs, implementation, pharma partner meetings, and other business engagement meetings as needed.
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