For 38 years, we've been tearing down barriers to abortion care in Chicago, the Midwest, and beyond.
We're not just providing funding; we're supporting our callers in accessing freedom, dignity, and autonomy.
CAF offers support for callers seeking abortions including, procedure funding, travel and related needs like childcare, emotional support and logistical expertise.
We have relationships with 75+ abortion clinics across 12 states, and support people nationwide.
CAF has supported more than 20,000 grantees since the Dobbs decision with over $6.5 million in aid.

Chicago Abortion Fund

Browse and apply for open jobs at Chicago Abortion Fund.

program-manager

Chicago Abortion Fund is an organization that affirms a person's right to bodily autonomy by providing financial, logistical, and emotional support to individuals seeking abortion care in Chicago, Illinois, and the Midwest. They strive to help those in need through various resources, including pre-and post-abortion support, and aim to foster a world where everyone can make reproductive choices freely and safely.

For 38 years, we've been tearing down barriers to abortion care in Chicago, the Midwest, and beyond. We're not just providing funding; we're supporting our callers in accessing freedom, dignity, and autonomy. CAF offers support for callers seeking abortions including, procedure funding, travel and related needs like childcare, emotional support and logistical expertise. We have relationships with 75+ abortion clinics across 12 states, and support people nationwide. CAF has supported more than 20,000 grantees since the Dobbs decision with over $6.5 million in aid. 

• Manage the day to day operations of caller follow-up programming, including the structure of phone, text, and email based communications
• Along with the Director of Service Delivery and cross departmental collaborators, support the design, implementation, and evaluation of post-abortion care programs, such as Community Care Circles
• Collaborate cross departmentally to support leadership development pipelines for CAF grantees, including storytelling and organizing opportunities
• Support the development of caller-facing materials for community engagement pathways (e.g., pamphlets, web content)
• Collaborate with other Program Managers where appropriate to incorporate caller feedback into program design
• Serve as relief for Senior Support Coordinators as needed
• Serve as primary Support Coordinator of last resort in the event that an assigned Support Coordinator or case manager is unable to work their shift or work with a specific client
• Supervise, coach, and support coordinator-level program staff
• Lead onboarding, skill-building, and training related to helpline support coordination
• Facilitate regular coaching and case review sessions to ensure compassionate and consistent care
• Drive the development of a healthy team culture grounded in deep collaboration, trust, curiosity, equity, feedback, and sustainability.
• Work with the Director of Service Delivery to align follow-up programming with the overall service delivery model
• Coordinate with Development, Advocacy, and Communications staff to elevate caller stories and needs
• Partner with Operations and other programs staff members to ensure smooth handoffs and care continuity across programs
• Maintain and support compliance with documentation and evaluation systems in relevant databases, in coordination with the Operations team
• Co-create and maintain a culture that fosters deep collaboration, trust, and coordination across functional organizational areas
• Actively participate in required convenings, summits, retreats, and staff meetings, and participate in required staff communications
• Update professional knowledge by participating in educational opportunities approved by CAF, maintaining networks, and participating in professional organizations as relevant to the role

Caller Support Program Manager

Caller Support & Follow Up Program Manager leading post-abortion engagement at CAF. Managing operations and supporting staff while fostering community connections and leadership development.

director

• Serve as a strategic leader of the major gifts and planned giving program in partnership with the Senior Director of Development, managing a portfolio of high-net-worth individuals, as well as managing the portfolios of the Senior Director of Development, Deputy Director and Executive Director.
• Design, implement, and evaluate individualized cultivation, solicitation, and stewardship strategies to grow philanthropic revenue.
• Partner with executive leadership and board members to advance major gift and planned giving asks and continue to strengthen the organization’s fundraising culture.
• Personally solicit and close major and planned gifts, maintaining a revenue goal of at least $1-2 million.
• Identify and qualify new major donor prospects, expanding the organization’s base of transformational investors.
• Provide thought leadership in donor engagement strategy, leveraging organizational milestones, campaigns, and impact data.
• Collaborate across departments to align funding opportunities with programmatic priorities and articulate a compelling case for support.
• Produce and deliver high-quality briefing materials for leadership, ensuring well-prepared, donor-centered engagement.
• Represent the organization externally with sophistication, serving as an ambassador in donor meetings, events, and community settings.
• Maintain rigorous pipeline and portfolio management through timely documentation, forecasting, and reporting.
• Mentor and model best practices for development team members, contributing to a culture of accountability, excellence, and collaboration.
• Operate with a high degree of independence, exercising sound judgment and discretion in donor relationships and strategic decision-making.

Director of Major Gifts

Director of Major Gifts enhancing individual giving for Chicago Abortion Fund. Leading major gifts and planned giving initiatives with high-net-worth individuals to secure significant commitments.

account-manager

• Ensure smooth and seamless daily helpline operations, including vendor and tool usage and caseload balance for support coordinators
• Oversee management of CAF’s logistical support partnership network, including lodging, transportation, childcare, and related services, ensuring coordination centers caller experience and safety.
• Partner with vendors and service providers to troubleshoot barriers and ensure callers receive timely, compassionate logistical support.
• Translate findings from research partnerships into program changes, policy recommendations, and internal learning, collaborating with relevant departments on strategic program design and vision.
• Identify gaps and opportunities in the regional care ecosystem and lead development of new initiatives, partnerships, or workflows in response.
• Shape the long-term vision for CAF’s hospital partnerships, logistical support systems, and complex care infrastructure (in collaboration with leadership team)
• Collaborate with relevant clinical and municipal stakeholders, as well as internal departments, to further the mission of the complex care program.
• Oversee care coordination for callers who require complex abortion care, working to ensure seamless navigation across internal teams and external health systems.
• Develop and refine protocols for complex case escalation and care coordination in collaboration with the Director of Helpline Services and support of Program Managers.
• Oversee external research collaborations, ensuring alignment with CAF’s mission, values, and ethical standards.
• Work collaboratively with partners to identify emerging needs, barriers, and opportunities for increased access and improved care.
• Manage relationships with external clinical and research staff, serving as the primary point of contact and ensuring timely information-sharing, program alignment, and strong referral pathways.
• Build strategic relationships with partners, funders, researchers, and community stakeholders to expand CAF’s influence, collaboration, and reach.
• Support both the Complex Care Program Manager and the Research and Community Care Program Manager in implementing research projects, managing relationships with academic partners, and contributing to data-driven program improvement.
• Represent CAF in external strategy groups, coalitions, advisory bodies, and collaborative initiatives related to complex care and logistical support for abortion access.
• Lead coordination of vendor contracts; serve as main point of contact for collaboration and logistics with travel and clinical partnerships
• Maintain partnerships with external partners to strengthen referral networks and collaborative initiatives.
• Partner with the operations department to ensure seamless coordination of patient travel and support services.
• Support with troubleshooting communication, billing, and other issues.
• Ensure implementation of CAF policies and practices across service delivery teams, including but not limited to data protection and confidentiality.
• Collaborate with internal teams to integrate research, evaluation, and program learnings into service design.
• Work closely with the Director of Helpline Services to manage relationships with grantees and relevant leadership pipeline consultants to strengthen helpline partnerships.
• Supervise, coach, and support the Complex Care Manager, Research and Community Care Program Manager and coordinator-level program staff.
• Steward internal leadership pipelines by developing and supporting opportunities for professional growth and leadership among manager and coordinator-level program staff.
• Drive the development of a healthy team culture grounded in deep collaboration, trust, curiosity, equity, feedback, and sustainability.
• Lead annual planning, goal setting, and evaluation processes for service delivery teams alongside the Director of Helpline Services.
• Engage in outreach activities to raise awareness of CAF’s mission and services.
• Act as a public spokesperson as needed in media, conferences, and convenings.
• Works pro-actively and in good faith to support and strengthen the overall stability and effectiveness of the organization.
• Actively participate in required internal and external meetings, and respond in a timely manner to CAF staff communications.
• Participates proactively to fulfill staff duties, including making every effort to meet deadlines.
• Update professional knowledge by participating in educational opportunities approved by CAF and professional organizations as relevant to your role.
• Perform other duties as assigned by supervisor.

Director of Helpline Partnerships

Director of Helpline Partnerships shaping CAF’s programmatic partnerships and providing leadership for external facing programmatic infrastructure. Responsible for managing relationships with clinical partners, vendors, and research partners.

For 38 years, we've been tearing down barriers to abortion care in Chicago, the Midwest, and beyond. We're not just providing funding; we're supporting our callers in accessing freedom, dignity, and autonomy. CAF offers support for callers seeking abortions including, procedure funding, travel and related needs like childcare, emotional support and logistical expertise. We have relationships with 75+ abortion clinics across 12 states, and support people nationwide. CAF has supported more than 20,000 grantees since the Dobbs decision with over $6.5 million in aid.

Chicago Abortion Fund

About the company

Open jobs

3 jobs found

Caller Support Program Manager

Chicago Abortion Fund

Director of Major Gifts

Chicago Abortion Fund

Director of Helpline Partnerships

Chicago Abortion Fund