Program Manager leading Infrastructure Planning and Studies initiatives at Peel Region. Supervise project teams while managing water resources and infrastructure improvements under a contract role.
About the role
- Program Director leading Affinity Health & Dental Transformation at Manulife. Driving program success and overseeing multiple workstreams while ensuring alignment with strategic objectives.
Responsibilities
- Drive end-to-end success of the Affinity Health & Dental transformation program, ensuring delivery on time, within scope, and on budget.
- Partner with workstream leads and program leadership to maintain progress and resolve challenges proactively.
- Integrate program roadmaps, manage cross-functional dependencies, and act as the single source of truth for status and updates.
- Identify risks within and across workstreams; develop and implement mitigation strategies.
- Ensure all workstream dependencies are documented, tracked, and communicated promptly when changes occur.
- Support change management and business readiness efforts.
- Lead program governance forums including Steering Committees, Transformation Checkpoints, and other required governance deliverables.
- Provide clear, concise updates to senior leadership and collaborators on program status, risks, and decisions.
- Collaborate with Tech PMO/RTE and Architecture teams to ensure solutions are scalable, sustainable, and meet business requirements.
- Validate that technical designs align with program objectives and regulatory standards.
- Monitor program budgets, forecasts, and resource allocations to ensure optimal utilization and cost control.
- Report program performance—including financials, progress, quality, and risks—to steering committees and executive sponsors.
Requirements
- Bachelor’s degree minimum
- Minimum 7 years strategy and/or program / project management experience in large-scale transformations, preferably in health, dental, or insurance domains
- Proven track record of managing complex, multi-workstream programs with significant business and technology components
- Experience with agile methodologies ( SAFe , Scrum, Kanban) and tools (Jira, Smartsheet)
- Strong leadership and collaborator management skills, with ability to influence at all levels
- Strong facilitation skills with the ability to be both co-operative and collaborative while understanding when assertive and directive behavior is required
- Experience with analyzing information/data and developing frameworks/ methodology to drive decision-making; strong problem solving and analytical skills
- Ability to grasp business and technology concepts of increasing complexity
- Good understanding of technology space, particularly FinTech
- Demonstrated initiative; ability to collaborate across teams and divisions
- Comfortable working in an unstructured environment where concepts and ideas will be designed and tested in an accelerated timeframe
- Excellent communication skills, ability to present complex ideas clearly and experience with presentation preparation
- Passion for innovation and a high degree of comfort with ambiguity.
Benefits
- health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans including pension and a global share ownership plan with employer matching contributions
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
- full range of statutory leaves of absence
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