AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Be a Trusted Advisor: Engage in strategic discussions with clients to understand their business objectives and align them with our solutions.
- Lead Product Demonstrations: Deliver compelling presentations both virtually and in person to showcase how our products solve real business challenges.
- Support Sales Growth: Partner with Relationship Managers to drive cross-sell, upsell, and new business opportunities.
- Shape Client Strategy: Participate in account planning, share market insights, and help segment clients for targeted solution offerings.
- Influence Product Development: Share feedback from client interactions and competitive analysis to help shape future product enhancements.
- Create Tailored Solutions: Map customer journeys, identify pain points, and propose solutions.
- Drive Revenue: Help define client needs and align them with our product capabilities to deliver measurable value.
- Stay Organized: Maintain accurate records in CRM tools (e.g., Salesforce) to support forecasting and territory planning.
- Be a Thought Leader: Stay current on industry trends, attend events, and represent Dun & Bradstreet in the market.
Requirements
- Experience: 5 years in a customer-facing hunter sales role, ideally selling data or tech solution
- Skills:
- Strong communication and presentation skills across all organizational levels.
- Proven ability to understand client decision-making and tailor solutions accordingly.
- Tech-savvy with a high aptitude for learning new tools and technologies.
- Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office.
- Ability to mentor others and contribute to team success.
- Fluent in English and German. Italian or French are a plus.
- Willingness to travel as needed.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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