Solutions Engineer supporting leading enterprises in their creative and marketing initiatives with AI-powered solutions. Collaborating with sales to enhance customer engagement and business outcomes.
Responsibilities
Partner with Account Executives to win business, jointly navigating complex sales cycles.
Become an expert on the Bynder company, product, and value proposition.
Own all technical aspects of tenders and presentations.
Understand customer businesses and use cases to design innovative and compelling solutions, leveraging AI-powered insights for enhanced efficiency and impact.
Translate complex, technical scenarios into layman's terms and quantifiable business value.
Convince through customized demonstrations, managed trials, and proofs of concept, showcasing tangible business outcomes.
Scope out requirements, producing Statements of Work (SOWs) that align with customer onboarding expectations.
Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner.
Help bridge the gap between Product and Sales, capturing customer feedback to help shape our future product roadmap, particularly informing AI-driven feature development.
Work closely with our Onboarding and Customer Success teams to ensure a smooth transition with well-managed expectations and hand-overs.
Become a trusted advisor to prospects/customers, guiding them through their digital transformation journey.
Requirements
Bachelor's degree in a business, commercial, or technical field or related experience.
3+ years of sales engineering or solution consulting experience (or equivalent B2B customer-facing experience) for an enterprise SaaS company.
A strong combination of business and technical acumen, with a focus on driving measurable business outcomes.
Strong solution selling skills and executing on account strategy, well-versed in the Challenger Sale Model.
Impeccable written and verbal communication skills, confident in front of large audiences and skilled at articulating value propositions.
Ability to express thoughts logically and succinctly.
Senior persona, experienced in and eloquent when presenting to C-suite executives, focusing on strategic impact.
Strong at developing relationships across all levels of the organization.
Excellent team player who thrives in a high-growth, team-selling environment.
Solid understanding of SaaS, cloud infrastructure, and APIs, with an awareness of AI integration possibilities.
Natural curiosity and an internal impulse to leverage AI to accelerate productivity and effectiveness.
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