Customer Service Executive managing customer inquiries and interactions on social media for Sun King. Ensuring customer satisfaction and fostering brand loyalty through digital engagement.
About the role
- Social Media Intern at e.l.f. Cosmetics creating content and managing social media channels. Assisting in campaigns and gaining hands-on experience in a fast-paced, creative environment.
Responsibilities
- Assist in maintaining and updating the monthly social media calendar.
- Source and request user-generated content (UGC) aligned with monthly product priorities.
- Help schedule posts across social channels, including X, Snapchat, Instagram, and Instagram Stories, in line with marketing campaigns and product launches.
- Assist in scheduling weekly TikTok Live sessions.
- Monitor social media trends, conversations, filters, and emerging platforms relevant to e.l.f. Cosmetics.
- Support the creation of engaging content for social channels as needed.
- Assist with influencer and community giftings.
- Support planning and execution of monthly social media giveaways.
Requirements
- Must be based in Los Angeles and able to work in-office 3 days a week.
- Pursuing or completed a degree in Communications, Marketing, or a related field preferred.
- Strong knowledge of social media platforms, trends, and best practices.
- Creative mindset with excellent multitasking and time-management skills.
- Ability to work both independently and collaboratively in a team environment.
- Prior experience with marketing or social media is a plus.
Benefits
- competitive pay and benefits
- bonus eligibility (200% of target over the last four fiscal years)
- equity
- flexible time off
- year-round half-day Fridays
- hybrid 3 day in office, 2 day at home work environment
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