Hybrid Shared Services Internal Communications Specialist

Posted last week

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About the role

  • Coordinate with key stakeholders and compose internal employee communications for corporate departments such as IT, HR, and Organizational Development
  • Craft communication plans about internal initiatives for a variety of audiences
  • Maintain internal communications calendar
  • Translate high-tech talk into conversational English that fellow employees can understand
  • Present to and/or train small to large audiences online and in person about IT changes or updated software, like Cybersecurity and ChatGPT
  • Assist with content creation for internal webpages
  • Develop dynamic IT onboarding information for new employees
  • Build brand-aligned PowerPoint presentations for IT initiatives and meetings
  • Create and improve Phishing simulations and cybersecurity awareness education
  • Act as a vital liaison between KM and other shared service functions to initiate and improve direct lines of communication regarding future short-term needs and major projects
  • Understand the highest value tasks for the KM team, how those tasks fit within the overall project schedule, and implement solutions within challenging deadlines

Requirements

  • Bachelor’s degree in communications, Journalism, English or other related fields
  • 2+ years’ experience in communications or equivalent experience
  • You possess strong writing, editing, proofreading, skills with AP style knowledge
  • SharePoint, Confluence and JIRA experience a plus
  • Ability to speak with clarity and confidence and translate technical and/or complex information into messages that can be easily understood regardless of the audience.
  • Possess strong communication and relational skills with the ability to build trust and integrity in your relationships with our business partners.
  • You are a self-starter with the dedication to work independently and as part of a team; ability to multi-task
  • Flexibility and adaptability to make decisions quickly.
  • You thrive in dynamic environments with multiple changing priorities, where prioritization and time management are necessary tools.
  • Good problem analysis and resolution, impact verification, troubleshooting, coaching, and facilitation experience.
  • Strong troubleshooting skills and an ability to diagnose problems across multiple disciplines.
  • You have strong organizational and analytical skills; detail oriented yet able to understand impacts across multiple projects and systems

Benefits

  • health, life, and disability insurance
  • a retirement plan
  • paid time off

Job title

Shared Services Internal Communications Specialist

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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