Senior Administrator handling global scientific operations and laboratory data governance for Labcorp. Providing technical consultation and support for laboratory service quotation and evaluation.
About the role
- Agit comme contact client principal pour promouvoir un service client de qualité chez Cummins. Analyse les besoins et coordonne les travaux sur site.
Responsibilities
- Serves as the primary point of contact for customers.
- Analyzes customer needs.
- Creates complex work orders.
- Collaborates with the service supervisor to schedule task assignments.
- Monitors key performance indicators.
Requirements
- Degree in a related field or relevant experience.
- Relevant experience in a similar role (automotive or trucking).
- Excellent communication and customer service skills.
- Ability to work under pressure and manage multiple cases simultaneously.
- Bilingualism is an asset.
- Experience with various Cummins software is an asset (Guidanz, Insite, etc.).
- Significant and/or advanced knowledge obtained through specialized training is required.
Benefits
- 4x10 evening schedule, Monday to Thursday (12:30 PM–11:00 PM with a 30-minute meal break).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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