Insurance Agent providing consultations to assess client needs and recommend coverage. Involving community engagement for building a member network while achieving business goals.
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Hybrid Senior Workers' Compensation Claims Specialist – MA, CT
Posted 5 months ago
About the role
- Senior Workers' Compensation Claims Specialist at Utica National Insurance Group handling complex claims in New England jurisdictions. Requires strong investigative skills and customer service experience.
Responsibilities
- Use customer service experience, investigative skills, and detail orientation to handle serious and complex claims
- Communicate with insureds, attorneys, and relevant parties
- Use decision making skills to settle claims within assigned authority
- Investigate and handle New England Workers' Compensation claims of complex and serious nature
- Perform special claims investigation and handling matters requiring broad technical claims knowledge
- Settle claims within assigned authority
- Review court decisions, law, and coverage interpretations
- Assume duties of Claims Supervisor in absence
Requirements
- 4-year degree in business administration or equivalent experience
- 1-2 years as Claims Specialist or 3-4 years adjusting experience
- Experience with New England jurisdictions strongly preferred (MA, CT, RI, NH)
- Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims
Benefits
- Medical and Prescription Drug Benefit
- Dental Benefit
- Vision Benefit
- Life Insurance and Disability Benefits
- 401(k) Profit Sharing and Investment Plan
- Health Savings Account (HSA)
- Flexible Spending Accounts
- Tuition Assistance, Training, and Professional Designations
- Company-Paid Family Leave
- Adoption/Surrogacy Assistance Benefit
- Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
- Student Loan Refinancing Services
- Care.com Membership with Back-up Care, Senior Solutions
- Business Travel Accident Insurance
- Matching Gifts program
- Paid Volunteer Day
- Employee Referral Award Program
- Wellness programs
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