Insurance Account Manager handling client inquiries and policy management for David Kay Insurance Agency. Responsible for maintaining solid customer relationships and providing service support.
About the role
- Analista de Emissão managing emission of transport insurance documents and invoices at FF Seguros. Collaborating with internal teams and clients to resolve issues and ensure timely processing.
Responsibilities
- Processing policies, endorsements and invoices within SLA.
- Providing service to internal and external clients.
- Resolving issues related to endorsements and interpretation of calculations.
- Collaborating with other company areas such as Underwriting, Finance and Claims.
Requirements
- Strong knowledge of systems: AT&M, CIT/CITNET, Quorum
- Knowledge of adjustable policies
- Adaptability
- Problem-solving
- Analytical skills
- Intermediate to advanced Excel
- Proactivity
- Familiarity with systems: ELT, Averbweb, Smartlod and Join (I4PRO) (desired)
- Creativity
- Flexibility
- Teamwork
- Good communication skills and a sense of urgency
Benefits
- Food allowance (Vale Alimentação)
- Meal voucher (Vale Refeição)
- Life insurance
- Childcare subsidy (nursery and/or babysitter)
- Profit sharing (PLR) | Potential bonus
- Daily fruit provided
- Breakfast provided daily
- Day off | Birthday day off
- Employee benefits club
- Short Fridays | 08:00–12:00
- Health insurance
- Dental insurance
- Transportation allowance (company shuttle)
- Private pension (optional benefit)
- Stock plan (optional benefit)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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