Sr. UX/UI Designer optimizing dealer ecosystem and customer onboarding for Caterpillar. Collaborating on digital experiences across technology platforms in a global team.
About the role
- Senior Product Designer enhancing UX in B2B SaaS for mortgage and property data services. Leading design processes and collaborating across teams to optimize user experiences.
Responsibilities
- Lead the design process: Own and drive the end-to-end design process, from user research, through to designs, testing and the successful implementation of designs.
- User research and discovery: Conduct comprehensive user research, including interviews, workshops, surveys, and competitor analysis, to build a deep understanding of our users' workflows, goals, and pain points.
- Ideation and collaboration: Partner with product managers, engineers, and other stakeholders to ideate and translate business requirements and user insights into tangible design concepts, user flows, and journey maps.
- Design and prototype: Create wireframes, mockups, and interactive prototypes, leveraging our design system to maintain consistency and scalability.
- Test and iterate: Plan and facilitate usability testing to gather qualitative feedback, validate designs, and iterate solutions to continuously improve our user experience.
- Champion our customers: Act as the voice of the user within our teams, ensuring their needs are at the heart of the product development process. Foster a culture of design excellence within the organisation.
- Think Hometrack first: Create alignment across product designs, user journeys and teams to ensure a consistent experience and design philosophy between products.
Requirements
- Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field.
- Proven experience as a Product Designer in a SaaS/B2B environment, with a strong portfolio showcasing your design process and outcomes.
- Proficiency in Figma is essential, with experience leveraging design systems to streamline the design process and ensure consistency across products.
- Strong understanding of user-centered design principles, interaction design, and information architecture.
- Excellent communication skills and ability to articulate design decisions to stakeholders at all levels.
- Experience working in Agile environments and collaborating with cross-functional teams.
Benefits
- Everyday Flex - greater flexibility over where and when you work
- 25 days annual leave + extra days for years of service
- Day off for volunteering & Digital detox day
- Festive Closure - business closed for period between Christmas and New Year
- Cycle to work and electric car schemes
- Free Calm App membership
- Enhanced Parental leave
- Fertility Treatment Financial Support
- Group Income Protection and private medical insurance
- Gym on-site in London
- 7.5% pension contribution by the company
- Discretionary annual bonus up to 10% of base salary
- Talent referral bonus up to £5K
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