Technical Program Manager working at Sift intersection of technical implementation and customer success. Delivering maximum value to sophisticated engineering organizations with a robust platform.
About the role
- Lead the planning, execution, and delivery of large-scale, cross-functional programs for Tech Platform teams (Core Payments, Data Engineering, Infra/SRE).
- Define program scope, objectives, and deliverables for complex tech enabler projects, including security fixes, addressing tech debt, major refactoring, service re-architecture, and cloud infrastructure migrations.
- Proactively identify and manage risks, dependencies, and blockers, driving them to resolution by working with senior technical stakeholders across the organization.
- Establish and maintain clear and effective communication channels, providing regular status updates on program progress to engineers, managers, and executive leadership.
- Partner closely with Engineering Managers and Directors to align on priorities, resolve resource conflicts, and ensure programs are on track to meet strategic objectives.
- Dive into technical discussions, contributing to architecture and design reviews to ensure solutions are scalable, reliable, and efficient.
- Champion and implement improvements to engineering processes, driving a culture of operational excellence and continuous improvement.
- Operate at the intersection of engineering, product, and strategy; manage high-complexity, high-impact programs with minimal supervision.
Requirements
- Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
- At least 6-8+ years of experience as a Technical Program Manager, Technical Project Manager, or Software Engineer.
- Experience managing the complete Software Development Life Cycle (SDLC) for technical projects.
- Experience working directly with engineering teams on platform, infrastructure, or complex backend systems.
- Strong knowledge of Agile methodologies and project management tools like Jira and Confluence.
- Preferred: 8-10+ years of experience as a Technical Program Manager.
- Preferred: Proven track record of successfully delivering large-scale programs for core payments platforms, data engineering (e.g., data pipelines, warehousing), SRE, or cloud infrastructure teams.
- Preferred: Demonstrated experience managing tech enabler programs (managing tech debt backlogs, coordinating security fixes, leading major refactoring efforts).
- Preferred: Adept at acquiring necessary technical domain knowledge to participate in decision-making with engineering leaders.
- Preferred: Exceptional stakeholder management skills with ability to influence without authority and build consensus among senior engineers and leadership.
Benefits
- Social Insurance (health insurance, employee pension, employment insurance and compensation insurance)
- 401K
- Translation/Interpretation support
- VISA sponsor + Relocation support
- Annual leave (up to 14 days in the first year, granted proportionally according to the month of employment. Can be used from the date of hire)
- Personal leave (5 days each year, granted proportionally according to the month of employment) ＊PayPay's own special paid leave system, which can be used to attend to illnesses, injuries, hospital visits, etc., of the employee, family members, pets, etc.
- Super Flex Time (No Core Time)
- In principle, 9:00am-5:45pm (actual working hours: 7h45m + 1h break)
- Every Sat/Sun/National holidays (In Japan)/New Year's break/Company-designated Special days
- Special Incentive once a year (Based on company performance and individual contribution and evaluation)
- Late overtime allowance
- Payroll payment can be changed to digital salary payment “PayPay Paycheck” for an amount set by you
- Hybrid Workstyle (flexible working style including Remote and office)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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