Senior Director of Revenue Operations driving revenue growth and operational excellence at Fonoa. Collaborating across teams to ensure revenue goals are surpassed while uncovering future growth opportunities.
SR
Hybrid Senior Revenue Operations Analyst – Channels
Posted 3 months ago
About the role
- Senior Analyst in Revenue Operations for Saipos, a leading software provider for restaurants, focusing on channel partners and scalable operations. Role involves process design, implementation, and data management.
Responsibilities
- Map and automate the full channel funnel (from prospecting through retention);
- Set up and manage the channel CRM (HubSpot), configuring pipelines, workflows, triggers and business rules;
- Implement integrations between systems (ERP, CRM, billing platform, PRM and spreadsheets) using Make, Zapier, n8n or RESTful APIs;
- Create and maintain data repositories and models to track channel KPIs (LTV, CAC, TPV, conversion, churn, revenue);
- Develop operational and strategic dashboards in ThoughtSpot and Databricks;
- Create and maintain automated rules for partner commission, payouts and performance auditing;
- Ensure data governance: integrity, deduplication and synchronization across different sources;
- Participate in defining and versioning channel processes, with technical and functional documentation;
- Propose continuous improvements and enhancements to integrations, workflows and data architecture.
Requirements
- 5+ years of experience in relevant activities;
- Bachelor's degree in Engineering, Business Administration, Economics, Computer Science or related fields;
- Strong experience with CRM systems (HubSpot, Salesforce, Pipedrive) in administration, automation and advanced reporting;
- Proficiency with integration and automation tools (Make, Zapier, n8n, Workato or REST APIs);
- Knowledge of SQL and data modeling (preferably in Databricks);
- Experience with RESTful APIs: authentication, creating webhooks, reading and writing JSON payloads;
- Familiarity with version control (GitHub) and integration documentation;
- Ability to build analytical and operational dashboards to monitor channel metrics;
- Experience in mapping and automating commercial/sales processes;
- Advanced Excel/GSheets skills, including Apps Script or macros.
Benefits
- Contract (PJ) with a paid 30-day leave period;
- Health insurance (for PJ contractors after 6 months active);
- Full equipment kit;
- Dental plan (for PJ contractors after 6 months active);
- Life insurance;
- Commuting allowance of R$22/day;
- Day off during your birthday month;
- Wellhub;
- Extended maternity and paternity leave.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
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