Customer Project Manager handling Imaging Systems installations and project operations in Munich region. Collaborating with sales and internal teams for effective project management.
About the role
- Senior Project Manager delivering the Railcard Validation service for the Rail Delivery Group. Managing complex projects within the UK rail industry with a focus on technology and stakeholder collaboration.
Responsibilities
- Planning what work needs to be done, when and who’s going to do it.
- Looking at the risks involved in a particular project and managing these risks.
- Motivating people involved in the project.
- Co-ordinating work done by different people, with responsibility for the work to be done to the agreed standard.
- Responsible for the project running on time and to budget.
- Dealing with changes to the project as and when necessary.
- Driving the project to deliver the expected outcomes and benefits.
- Working to the RDG Project Delivery Framework and ensuring that others do too.
Requirements
- Solid experience of delivering complex projects within the UK rail industry sector.
- Subject matter expertise in retail / digital ticketing / customer propositions.
- Experience of work on technology / software implementations.
- Managing project scope and changes.
- Preparing estimates and a detailed project plan for all phases of the project.
- Procuring adequate resources to achieve project objectives in planned timeframes.
- Managing project budgets and cost control experience.
- Managing risk, understanding the risk context and demonstrating a range of risk techniques.
- Experience in dealing with and managing external resource, including third party contracts and procurement.
- Managing ongoing quality control and participating in quality issue resolution.
- Managing all aspects of multiple related projects to ensure an overall programme is aligned to and directly supports the achievement of strategic objectives.
- Understanding interdependencies between technology, operations and business needs.
- Highly experienced in planning, reporting and stakeholder management.
- Extensive understanding of project and programme management principles, methods and processes.
Benefits
- 75% off rail travel for personal and family use, plus international rail discounts.
- 30 Days annual leave (plus buy/sell options and additional leave for key life events)
- Season ticket loan for commuting costs.
- Enhanced family leave – 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave.
- Pension scheme – up to 11.58% employer contribution.
- Private medical insurance (AXA PPP) including mental health and specialist care.
- Discounted gym membership and access to wellbeing programmes.
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