Director driving Agile and product - centric transformation at BBG. Leading Scrum Masters and Technical Program Managers in a hybrid role.
About the role
- Senior Product Operations Manager leading product operations at GoodLeap, ensuring successful market execution of strategies. Collaborating with teams across Sales, Marketing, and Customer Success for product success.
Responsibilities
- Translate product and business strategies into coordinated launch and adoption plans.
- Align Sales, Marketing, Operations, and Customer Success on launch readiness and execution.
- Ensure feedback loops are in place to track effectiveness and refine GTM execution
- Monitor adoption and utilization metrics post-launch to confirm business objectives are being met.
- Coordinate across functions to close gaps in training, awareness, or engagement.
- Ensure that every stakeholder group executes its part in maximizing ROI of delivered products.
- Serve as the hub for aligning Go-to-Market, Product, and Business strategies into clear operational plans.
- Partner with Product and Business leadership to ensure that strategic intent translates into measurable market impact.
- Act as the operational voice back into leadership, highlighting adoption challenges and opportunities for improved execution.
Requirements
- 7+ years of experience in product operations, program management, or a related role within B2B SaaS, fintech, or marketplaces
- Proven success in operationalizing product and business strategies across go-to-market and Ops functions
- Strong expertise in adoption and channel enablement, with the ability to measure and drive ROI post-launch
- Excellent communication and facilitation skills to align diverse stakeholders
- Analytical mindset with comfort in tracking KPIs and surfacing insights
- Experience in fintech and lenders preferred, but not required
- Comfortable as a first hire, shaping the function in a high-growth, fast-paced environment
Benefits
- In addition to the above salary, this role may be eligible for a bonus.
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