Associate Director of Product Operations at Syneos Health managing product analysts and teams to analyze data for product decisions. Aligning technology initiatives with business goals across multiple departments.
About the role
- Senior Product Operations Manager leading product operations at GoodLeap, ensuring successful market execution of strategies. Collaborating with teams across Sales, Marketing, and Customer Success for product success.
Responsibilities
- Translate product and business strategies into coordinated launch and adoption plans.
- Align Sales, Marketing, Operations, and Customer Success on launch readiness and execution.
- Ensure feedback loops are in place to track effectiveness and refine GTM execution
- Monitor adoption and utilization metrics post-launch to confirm business objectives are being met.
- Coordinate across functions to close gaps in training, awareness, or engagement.
- Ensure that every stakeholder group executes its part in maximizing ROI of delivered products.
- Serve as the hub for aligning Go-to-Market, Product, and Business strategies into clear operational plans.
- Partner with Product and Business leadership to ensure that strategic intent translates into measurable market impact.
- Act as the operational voice back into leadership, highlighting adoption challenges and opportunities for improved execution.
Requirements
- 7+ years of experience in product operations, program management, or a related role within B2B SaaS, fintech, or marketplaces
- Proven success in operationalizing product and business strategies across go-to-market and Ops functions
- Strong expertise in adoption and channel enablement, with the ability to measure and drive ROI post-launch
- Excellent communication and facilitation skills to align diverse stakeholders
- Analytical mindset with comfort in tracking KPIs and surfacing insights
- Experience in fintech and lenders preferred, but not required
- Comfortable as a first hire, shaping the function in a high-growth, fast-paced environment
Benefits
- In addition to the above salary, this role may be eligible for a bonus.
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