Product Operations Specialist supporting CareerSG within the Singapore Government's public service. Collaborating to enhance hiring workflows and user experiences for government agencies.
About the role
- Director driving Agile and product-centric transformation at BBG. Leading Scrum Masters and Technical Program Managers in a hybrid role.
Responsibilities
- Lead and develop a team of Scrum Masters and Technical Program Managers to drive high levels of agility, delivery productivity, and innovation across teams and the broader BBG organization.
- Define, implement, and continuously mature Agile and product development practices across Product, Engineering, and Design.
- Champion, govern, and scale Agile frameworks (SAFe, Scrum, Kanban), establishing clear standards, processes, and success metrics.
- Serve as Principal Agilist, leading the cultural and operational transformation of BBG IT into a high-performing, agile, and product-centric organization.
- Drive consistency and scalability of Agile practices through governance forums, lean metrics reviews, and a Center of Excellence—balancing enterprise standards with contextual flexibility.
- Lead core planning ceremonies to ensure shared understanding of scope, objectives, dependencies, and measures of success.
- Orchestrate Program Increment Planning by aligning business and IT priorities with the enterprise roadmap and product plans, enabling cross-team collaboration, managing risks and dependencies, and ensuring clear objectives, cadence, and outcomes that drive predictable delivery and continuous value.
- Partner with Product, BRMs and Delivery leaders to ensure end-to-end execution of complex initiatives, overseeing scope, timelines, dependencies, budgets, and outcomes.
- Ensure software delivery follows Agile or hybrid methodologies, delivering value through iterative and incremental cycles.
- Act as an escalation point for impediment removal, proactively identifying risks and driving mitigation strategies to ensure uninterrupted delivery.
- Serve as Product Owner for Agile tools (e.g., Jira, Confluence), defining vision, roadmap, and priorities to ensure tools effectively support Agile delivery, PI Planning, reporting, and enterprise transparency.
- Govern configuration, standards, and usage of Agile tools, partnering with IT, Product, and Delivery teams to drive adoption, optimize workflows, enable meaningful metrics, and continuously improve the end-to-end delivery experience.
Requirements
- Bachelor's degree in Business, Information Technology or related field
- 10+ years of experience in Agile program management, with a strong focus on enterprise Agile transformation.
- 5+ years of experience facilitating the development and implementation of large-scale business initiatives.
- Expertise and experience in Lean Portfolio Management (LPM), Scrum, and Kanban
- Strong understanding of Agile governance and value stream optimization
- Strong program/project management fundamentals, strategic thinking, and financial acumen.
- Proven leadership in driving organizational change.
- Strong planning and organizational skills
- Ability to act as the bridge between business stakeholders, product owners, and technical teams.
- Experience with Agile tools (JIRA & JIRA Product Discovery), metrics, and data-driven decision-making.
- Proficient in Microsoft Office Programs.
- Excellent prioritization, organizational, and decision-making skills
- Strategic thinking, conceptual problem-solving, and adaptability
- People management responsibility for reviews, performance management, training, and resource planning
- Effective communication and stakeholder engagement across technical and business domains
- Ability to work independently with minimal supervision.
Benefits
- This position is eligible for health care benefits
- This position is eligible for life insurance
- This position is eligible for time off benefits
- This position is eligible for participation in the Company’s 401(k) plan
- This position is eligible to participate in a bonus program
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Staff, Product Operations Specialist at FOX overseeing operational readiness for live sports events. Collaborating cross - functionally to deliver seamless sports viewing experiences while managing live sports workflows.
Junior Product Operations specialist in E - Money Institution managing payment operations with a focus on regulatory compliance. Supporting product team and maintaining documentation for seamless transactions.
Analista de Operações de Produto no Sicredi, atuando no suporte às cooperativas e análise de incidentes. Foco em melhorias operacionais e experiências de usuários em ambiente colaborativo.
Product Ops Manager partnering with Product Management team to improve product operations at Wati. Designing systems, coordinating teams, and enhancing product effectiveness.
Product Operations leader at Clay managing cross - functional teams and establishing product launch frameworks. Driving strategic alignment and customer feedback to ensure operational excellence.
Sr. Manager overseeing Product Operations in Personalization category at Crocs. Drive end - to - end product operations strategy and manage initiatives across cross - functional teams in a high - growth environment.
Junior Product Operations Manager supporting the Senior Director of Product Development at Oklo. Coordinating product operations and communication in a fast - paced, technical environment.
Product Operations Associate supporting product management processes at Suade Labs. Collaborating with cross - functional teams to improve operational effectiveness and product delivery in a RegTech environment.
Senior Product Support Operations Consultant at Caterpillar optimizing service operations and dealer performance through training, digital tools, and improving service quality.